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November 2023 by L M.
Drove to this branch 6am today to get energy drinks. One item had a sign of 2 cans for $6. I selected 2 cans of this item. I approached the check-out counter. Never mind that there was no morning greeting, I greeted after some silence because I like to be friendly. The total sales resulted in more than $7. I told the cashier that the sign says 2 for 6. Her reply, well that's what the register says. I find it ironic that this branch which is attached to the 7-eleven corporate office has False Advertising and Very Poor Customer Service. After my stunned silence, the cashier says "No need then?" With more shock, I say "Yes put it back. I only chose it because the sign says 2 for 6". Most other 7-eleven branch cashiers would have simply checked to see the sign. There was even a 2nd 7-11 worker who seemed to be the supervisor. The cashier could have even asked the 2nd person to check. I walked back and removed the sign, crumpled it, and handed it to the 2nd person since apparently the point-of-sale register makes the executive decision, and not the signs posted nor supervisor on duty. Quite sad and frustrating because I wasted my time, effort, and fuel to purchase products, only to leave empty-handed because of False Advertising and Very Poor Customer Service.
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May 2023 by キラ
Good food and drinks. A good place to grab snacks, drinks, breakfast , or lunch on the go. There are better 7eleven stores out there but the location for this store is very convenient for people on my side of the town.
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April 2023 by Google user
Other than 7 eleven, this is my go to gas station. Prices are current and competitive. Staff are always pleasant to deal with, and always have a smile. Never our of what I come for, my beans of cigarettes always in stock. Keep up the great work!! Aloha
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April 2023 by J. “Chef” B.
Other than 7 eleven, this is my go to gas station. Prices are current and competitive. Staff are always pleasant to deal with, and always have a smile. Never our of what I come for, my beans of cigarettes always in stock. Keep up the great work!! Aloha
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February 2023 by Jacob D.
Stopped in for a fountain drink. Gas pumps are right behind the parking lot which only has three awkwardly positioned parking spots. Got in and out of there quickly. Homeless camp out in front asking for money.
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January 2023 by Kathryn Smorodinsky
Look for thr Texaco good experience and helpful and have vaccums
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October 2022 by Ike P.
Love this 7/11 I go almost everyday from grabbing a quick breakfast before the bus to a case of beer for the weekend. The people who work here are so kind and always very helpful.
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August 2022 by HosFar FarHos
Gas station like any other, the difference is the 7-Eleven at that location that offers plenty of goods if you're in a hurry and about to enter the freeway nearby.
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August 2022 by M Deez
So many locations
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July 2022 by Brandon C.
The older Asian lady is a racist. I know being white in Hawaii is not ideal but this woman is close to or exactly like southern ignorant racism. The date is 7/29 at 2:44 am, technically 7/30 but she works nights. Skipped over me for cigarettes to serve local boys. Full racist lady. Unwarranted and she deserves to be fired.
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July 2022 by Nadine C.
Happy 7-Eleven Day!On July 11th of almost every year, the popular convenience store, 7-Eleven, gives out a free small slurpee! Recently, a coupon for a free small slurpee is distributed so that customers may come back another day if that particular July 7th day doesn't work out for them. The giveaway starts at 11am and ends at 7pm.Located at the corner of Nu'uanu Avenue and School Street, this particular location of 7-Eleven actually has two entrances and two parking lots. The first entrance is from Nu'uanu Avenue (with a small parking lot that fits about four cars). The second one is from School Street. I only figured out the School Street entrance and parking lot because customers were entering through the back door to get to the slurpee machines.7-Eleven in Hawaii is different from the mainland 7-Elevens. Are Hawaii 7-Elevens carry local items such as Musubi, manapua, and slurpee flavors such as Haupia (coconut) and Blue Pineapple. I personally got the Butter Mochi slurpee and it was yummy!As the saying goes, "Oh, thank heaven for 7-Eleven"! Customers surely appreciate the snacks, candies, adult beverages, office supplies, personal Care items, and other items for purchase!
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June 2022 by Deanna Ramos-Kia Tupua
Customer service needs improvement
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February 2022 by Amira Yasmeen
I go to this particular 7-11 almost every day. The staff are very hard working people and very customer oriented.. The only critique I have is that the coffee area needs to be kept fully stocked and clean.
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February 2022 by Gabriella H.
I was holding off on making this post hoping that I would get a call back from management to resolve this. Personally this location doesn't deserve the one star rating. I asked the lady at the desk (Leonita) for a money order of $200. I guess she had a hard time hearing me because all she could say was "WHAT?" in a condescending way over and over to where the customer on the side of me and her coworker had to tell her what I wanted. I told her the rest would go to gas. I gave her a total of $230. Her overall attitude was just not friendly which made me uncomfortable. I fill up my gas to see that only $9 has been put in.. so where did the rest of the money go? I go back in and tell her that there has been a misunderstanding, she had a blank look in her face and tells me I paid $210 and stares at me hinting me to leave. I told her that she is going to be over in her drawer and I can wait for her to count it in the back just to make sure. She refused, smirked and no further explanation was given. My fiancé goes in and and is upset she decides to tell him why she can't count the drawer and says they would have to shut down the store. THEN she tells another coworker to deal with him. THIS LADY IS A LEAD AND IS GOING TO HAVE SOMEONE ELSE TAKE CARE OF HER MESS? LOL They told my fiancé that if there was a mistake they will call us the next morning, we knew they were over in their cash drawer but we also knew there would be no call. I filed a claim and was told there would be a call back so far it's been almost a week and NOTHING. Long story short, there are other gas station options with better staff who won't try to steal your money and are at least empathetic. I just hope the lady (Leonita) who stole my $20 put it to good use and spent it on food or something useful. Update: The issue has been quickly resolved. I want to thank management and customer service for all of their help. They understood my frustration and took care of it in a professional manner.
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January 2022 by CJ Jenkins
I love this gas station because one of the employees is easily lovavable. All of them are incredibly kind and awesome but the fellow Cancer that works here is off the chain intuitive. I look forward to running into her any time I shop inside. It's also never crowded and it's super easy to get in and out from the main road. All of your important Hawai'i "must haves."
