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“I totally recommend visiting Pre-Owned Motor Cars if you are looking for a used vehicle! Daniel was fast, super friendly and very helpful in getting me setup with a new ride! Couldn’t have asked for a better experience with Daniel, Michael, and the rest of the team!”
“craftsman did a good job restoring my car, damaged by a truck that backed into the driver side front. the paint is nicely matched (you have to look very closely to notice a difference in non repaired and repaired) and they completed the work within the week promised. this is the second car estimated by kraftsman and the first repaired. they are my first choice in body shop. estimator don is superb and the company is quite professional. 5 stars out of 5 from me.”
“I had the smoothest experience purchasing a new vehicle from BMW of Kona. From the very beginning the manager, Duke, understood what I was looking for and was able to find me the exact vehicle I was looking for. Working with his salesman Thomas was effortless and he was very knowledgeable and informative when it came to giving me an inservice on how to set the vehicle up. Sean, was great on finalizing the paperwork on the financial side for me and explained everything clearly. I would highly recommend BMW of Kona if you are looking for professional service and to feel confident in your purchase.”
“Deni could not help me due to type of car But...took a minute from her day to link me up with the perfect service provider for my car. People helping People for Nothing is the greatest trait and hardest to find these days - a diamond in the rough!”
“This little guy gave up the ghost after 20 years. Driving around today I noticed my back brake lights were staying on with the car turned off and the lights turned off. I couldn’t have that. Didn’t want to kill my battery. So I stopped by Auto Tech who we’ve had service our cars the past 9+ years. Cookie, the lady at the counter knew what it was but said everyone was too busy to get to it today. She told me where it was, behind the brake peddle. It had probably fallen off. I had said something as I was leaving about not wanting to kill my battery if I couldn’t locate and fix it. She said to pull the battery cables. As I got back into my car to leave the other gentleman who often is behind the counter came out and stopped me. He wasn’t at the counter but in the back evidently and heard my problem. Took one look and when opening my door pointed out the grommet on the floor. It looked like 2 little leaves to me. He took my keys, pulled my car in back and within 5 minutes fixed it! When I said I wanted to pay, he waved his hand and said no. So grateful for this wonderful business!”
“I believe the guy's name is Donnie. Super friendly, my truck had a check engine light and he took care of it no problem. He was upfront and honest with me and told me that there was no issues with my truck. Will be bringing back another car I have that needs to get serviced! Would highly recommend these guys for sure.”
“I recently had a wonderful experience with Tony Honda, where I brought my car in for a key issue. They meticulously looked through everything and even added a coupon onto my service and fixed a dash tire sensor light which was a wonderful surprise! Thank you Kona Honda!”
“Victor and his team was very professional, Victor kept me informed by text and photos of my 2016 Chevy Colorado transmission, he was very detailed on the work he did and very knowledgeable about transmission gears and torque converters. My truck runs much better and smoother without the shudder when the gears shifts from low to high rpms. Mahalo Guys!”
“John gave me the absolute best price in changing out a thermo control valve in my 2019 Subaru Forester and was so very patient with me finding a time in my schedule that worked. Would absolutely bring my car back here.”
“This was the best island tour of the entire trip.
waterfalls and a taste of Hawaii. Dave was our guide and he was fantastic!!!!!!!! He made the excursion a great time. Recommend Dave for any excursions, Thanks Dave!!!!!!!!!”
“The very best wen it comes to vehicle repairs and diagnosis. Super nice and friendly, they always make me feel important, always seem to fit me in wen I don't have an appointment I love those guys”
“This review is over due. My apology to Ted and the staff. This is actually a 2 part review. The first part is for Rag's German Auto. The 2nd part is for the Mercedes-Benz Kona Svc. Ctr. staff and Paulette. On my older 2003 E320 sedan, I had problems with the SBC module for the brakes. Turns out that after checking out the car, Ted said there might be an extended warranty on it by MB. Turns out there was. Ted referred me over the Paulette at the MB Svc. Ctr. Ted treated me fairly and worked other issues. He told me that he could do the repairs but the car was still covered by extended warranty by MB. He then moved my car over to worked on by Paulette and her staff. End of part 1. I recommend Rag's and would not hesitate for them to work on my Mercedes Benz.”
“Blown out spark plug on the f150 - got us in within a day of explaining the situation. Gave us a timeline and fair price. Kept us informed of the repair/fix and status. Great customer experience here and recommend.”
“I’ve been working with Akua Automotive for several years now. They are my go-to for all of my vehicles. They are honest, timely, and trustworthy. Well established in the community and reliable!”
“I had a great experience with No Limitz. After reaching out to many auto shops in Kona, No Limitz gave me the best quote. I was in touch with Michelle who immediately texted me the estimate after our phone call. The day before my appointment, she checked in to confirm it with me. I dropped off the car and it only took 2-3 hours until they said it was finished (my past experiences elsewhere have been all day). When I got the final total, it was slightly UNDER the estimate (something that has never happened to me elsewhere). I would highly recommend No Limitz to any one who wants a transparent experience. Thank you to Michelle and the mechanics!”
“We were extremely pleased with the quick, friendly and thorough service we received. The price was very fair and I would highly recommend JAWS automotive repair. Mahalo!”
“James is extremely knowledgeable. He installed our new transmission and kept us informed of everything he was doing. He made sure to communicate with us about components that weren't originally quoted before going further. Some shops surprise you with additional charges without getting approval, but we didn't have to worry about that here. We trust his work so much that we sent family members to him also. Highly recommend him over any other transmission shops.”
“I just have to say I had the best experience ever here... the coolant pump on my Ram failed as I was pulling into Kona from the Hamakua coast... as I sat in the Costco parking lot wondering who could help, I checked the reviews on local mechanics. Integrity had great reviews, so I chanced um... I was not disappointed... they hooked me up, and had my work truck on the road next morning. Full recommendation for anyone. This shop is legit!”
“First class from my initial call to retrieving my car. I live in Hilo, No one here would touch my 2018 Porsche Cayman. I called Kona European Auto and found them super professional, friendly, knowledgeable, and caring. I have never seen such a clean automotive shop which to me was a reflection of their detailed service. Kona European Automotive is the real deal. This is the only place I will take my car. No one else on the island can compete with these guys.”
“This place is great! Quick, friendly service. Did a safety check here and was in and out pretty fast. Highly recommend for safety check and mechanic needs in Kailua Kona.”
“I'm on a sloping drive entering a parking lot. My car loses power suddenly and I get weird notices flashing in a row on my computer display. I shove on the parking break, turn off the engine and wonder, "What the heck? I just bought this used car a year ago from Orchid Isle Dealership." I turn the key and the engine turns on but the weird notices flash by. I pull into the nearest space and wander over to a mechanic shop who says he's booked but there's a great auto shop, Impact Auto, just down the street. I call and even though they close at 5pm and it's 4:30, sure I can try to get my bizarrely behaving car down to them and they will help me. I get there, notices flashing. I'm met by Ruby and Shan who kindly reassure me that they will help. They diagnose that my battery is dying, that's it's a model too small for the car in the first place and within 30 minutes they have the correct battery in their shop and installed in my car. They test it out and hand me back my keys. They are warm, friendly, honest and forthright. They do not make me feel the least bit bad because I've showed up at closing time. Their daughter is with them in the office and they still don't make me feel like I'm imposing. They just want to help and they are so warm and hospitable that I feel like I've been rescued by angels! I'm a customer for life now and I highly recommend them.Update: My other car, 2012 Mini-Cooper, flashed warnings saying my brake pads were worn to the minimum and needed to be replaced. Of course, I immediately made an appointment with Impact Auto. They ordered brake pads for front and back. On the day of my appointment, they were ready to go. After a coffee at nearby Pink Mocha Cafe, I receive a call from Ruby: “We’ve inspected every brake pad. They’re at 100%. Your car’s computer is malfunctioning, a problem that can only be remedied by BMW/Mini. We’ve printed out the necessary info so you can hand it to them without having to explain anything. We’re not charging you anything because we didn’t do any work.” I was gobstopped. The level of integrity Shan and Ruby display is outstanding. They could’ve replaced all my brake pads AND told me the computer was malfunctioning and I would have been none the wiser. At the least, they could have charged me for inspecting the car and discovering the real problem. I told Ruby this and thanked her for her superb customer service and honesty. She said, “My husband loves working on cars. We are not about trying to make as much money as we can. We are about being happy in our lives and being good to our customers. We would never be dishonest, it’s not who we are.”Services: A/C installation & repair”
“I've entrusted Kona Muffler with a range of services, including suspension work and AC maintenance, among others. Dan's commitment to honesty, promptness, and attention to detail is consistent and commendable. His recommendations are reliable, and any necessary adjustments to estimates are consistently fair. Based on my experience, Kona Muffler stands out as a highly reputable and dependable service shop, making them a special choice in Kona.”
“Wow !! What an amazing group of young men. They were on time, professional, funny and kind. They handled my new furniture with impeccable care. We will use them from now.on.”
“The BEST customer service EVER! I00% excellent! So much better than going to the big box, corporate sales center to get ripped off. PRNDL took care of my vehicle in a kind manner, on time, and at a great price. Consider PRNDL for your next transmission maintenance. Completely happy with the service!”
“These guys did an amazing job. I have a first generation Tacoma that had a broken motor mount frame. It required a custom fix - they had to fabricate a plate with bolt holes and weld it on. Multiple welders/mechanics had already turn me down for the job because it looked too hard. Mike got this thing done in 3 hours! Solid job. Cannot recommend these guys enough.Service: Auto maintenance”
“These guys do a great job! I recently had to have some body work done. They gave me a solid estimate, once the part came in, they were understanding when I had to change the date for the work. When I dropped it off, they were on the ball with communication, and did exactly the work promised in a timely manner. Then they detailed my vehicle. Looked brand new when I picked it up. Great service from beginning to end. Don't get me wrong, I hope I never see you guys again, but if I ever need work done on my vehicle again, I'll be back for sure. Thanks! Aloha.”
“Last minute safety inspection, so glad these guys were able to take me in!! Come by and check these guys out, much appreciated!! Aloha ??Service: Vehicle safety inspection”
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“Uncle Jimmy's legacy , many years of commitment & service to his community and beyond Holualoa's borders . A timeless treasure. Thank you Uncle Jimmy”