7:30AM - 4:30PM
612 Kalanianaole St Bldg C, Hilo“I bought a set of new tires here after shopping around at several shops in Hilo. I decided to take my business here for a few reasons.
Out of the three shops I visited in person, R&G seemed the most professional and unpretentious, which gave me confidence in them.
Their 4.8 stars with over 100 reviews also gave me confidence.
Although their selection of tires in my size was fairly limited, one of these (General AltiMax RT45) had pretty good reviews online. And since it's generally expensive and time-consuming to have tires shipped to the island, it was important to me to pick something from what the tire stores had in stock.
When I finally decided to go and get my tires from them, I came in with a long list of questions. Keanu was patient and professional and answered all my questions. He even let me inspect the tires I chose before putting them on because I asked to verify the DOT manufacture date (they were manufactured only four months ago!).
Their prices were reasonable. Not the cheapest in town, but also not the most expensive. For the quality of service, it was worth it to me. I also opted for their tire protection plan. It seems worth it for the tire rotations alone.
They don't do appointments for new tires (only for their mechanic), so I did a walk-in around 1pm on a Tuesday, and the whole thing took about an hour.
I'm a first time customer here. So far, so good.”
“I drive 100 miles each day and at the end of my work day I realized my tire on my Subaru was flat. Right before closing I went in and they kindly helped me get a replacement. Staff was awesome and quick. I will always use Lex Brodies for any of my vehicle maintenance.”
7:30AM - 4PM
204 Silva St, Hilo“Great shop with friendly faces and fantastic customer service. Did some suspension work and alignment on my jeep. Needed a bit of adjustment about two weeks later and they were happy to do it free for charge. Super fast and reasonably priced.”
“Lex Brodies in Hilo has been my service center for all of my cars and trucks since I moved here in 2007. Their staff is very friendly, their technicians are very knowledgeable and their service is stellar. I will often work for the week on Oahu or Maui and bring my vehicle in on Monday morning, they shuttle me to the airport, work on my vehicle while I’m off island and pick me up at the airport and shuttle me back to pick up my vehicle. Very convenient and efficient!”
“We have gone here for all of our tire and brake needs. Clayton is AMAZING. After we explained our situation and how another place close by was trying to charge us 2k plus for back brakes. He explained everything after taking a look, and guess what? That 2k quoted from another place turned out to be less than $400 here. Honest people. Great service. Thank you for being a rare gem and not overly charging us. Thank you Clayton and team!”
“Staff was very nice and set me up with a same day appointment. The waiting area is comfortable, with convenient phone charging table and a TV set to cooking/baking competition. Bathroom is clean and tidy. I enjoyed my visit and would recommend their service to friends and family.”
“They did an excellent job diagnosing the problems with my tires and getting two quality replacements installed in the same afternoon. Prices were within the realm of reason for the island. Office cats were as cool as promised.
The only improvement might be for a bit more shaded and spacious customer seating area.”