-
April 2024 by brian nguyen
This is a great perfect place to enjoy coffee. They don't discriminate. They are great at customer service.
-
March 2024 by Charles H
An overall good Starbucks sometimes they get very busy and overwhelmed, and your wait time is a little longer than normal. Other than that it is a great Starbucks to get a cup of coffee and hang out and enjoy the atmosphere in there, the free Wi-Fi also helps.
-
February 2024 by MMX Skyian
Ok so usually I am not a stick about this, but I ordered a drink and I didn't even get it full and I paid for extra syrup where usually I don't.
-
February 2024 by Pankaj Singh
This stabucks is very low quality. The behavior of the girls at counter is very pathetic. They didn't care what you order and whether you got your order or not. They simply apologize. I mean really.... I wish I could have given zero points. This stabucks experience is like a black spot in my all wonderful Hawaii experience.... Hawaiians should be more humble or careful towards the visitors...
-
February 2024 by Christina Louise
The staff there right now went above and beyond to make my coffee right. Thanks so much!
-
February 2024 by Vasudha Duggirala
Really completely impossible to find utterly difficult to do anything about this place. It seems to be in the mall but is not at all. There seems to be no parking at all here which forces people to make a marathon trek across the mall to it.
-
February 2024 by Charles Bohe
Like to grab a venti hot Carmel Macchiato with an extra shot when I can. I have visited this location several times with consistently good quick friendly service. Overall this location has the consistent level of good service, great atmosphere you would find anywhere in the US and more than likely around the world. I have always found parking within a two minute walk of the door. I usually see groups of older people sitting outside around a table, enjoying themselves as they are engaged in a lively discussion. Very positive optics.Parking: Always within a two minute walk of the door.
-
January 2024 by Deja Howard
These girls were super nice and though my carmel mocha venti with oat milk was $10 with a 10% tip at 855 pm it was totally worth it IMHO ...'cause the barista did a great job, with a pleasant hospitable demeanor. Like back in the day... probably just luck of the draw... But still... Remember the "$5 dollar shake" in Pulp Fiction? Bidenomics... nah just joking Welcme to Hawaii. ??
-
December 2023 by Sunny M.
No power outlets -- I suspect they're deliberately disabling the outlets/covering them up at all Starbuck locations in Hilo in order to discourage the homeless from coming in. I was hoping to work remotely..and even ordered a coffee..as paying customers, we are the ones getting affected. They are more creative ways to alleviate this issue..maybe setup a solar panel and have power outlets available outside for those individuals you're clearing discriminating against. Use your imagination Starbucks!I have not seen this issue at the locally owned coffee shops.
-
December 2023 by Vortex 25
Great service. Very busy.
-
November 2023 by Colin Menzynski
Everyone was super friendly and super fast!
-
November 2023 by Aaron Brousseau
Starbucks in Hilo is a reliable choice for your coffee fix. The well-known chain consistently delivers on their signature drinks and offers a familiar, comfortable atmosphere. Whether you're a fan of their classics or seasonal specialties, you can count on Starbucks to serve up a tasty brew. It's a convenient and familiar stop for both locals and visitors.
-
November 2023 by Melody P.
We came for the veteran's day free coffee.There wasn't any line and I got my coffee right away! For free too! Mahalo!
-
September 2023 by Patrick C.
No outlets, they're all covered up with blank plates. Don't bother going here to do some work out of the home office, you can't.
-
September 2023 by Jacob Harlow
Not a drive in but a very nice and well staffed Starbucks and great location.