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September 2023 by Phyllis Silverberg
The clearance sections are amazing! I got a beautiful shirt for $5.99, and with my Super Cash discount it was just over $5.00!
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May 2023 by Noelle Moats
My daughter bought $40 sandals from oldnavy with the last of her money. We bought the shoes and then the first day she wore them the broke! That same day I tried to return them, but it was said that they were in too poor of condition and we had to keep them. They were being super rude. My daughter was super upset and unhappy with oldnavy. It was a rip off; don’t waste your money by buying stuff from them.
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May 2023 by Robert Robertson
Nice sale today at Old Navy Hilo.
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March 2023 by Robert A.
I'm a regular customer at oldnavy and i've been helped countless times by very helpful employees, but today the customer service was on point (i think their names were kaylee and chayce). I like to come later in the day on friday's because i feel the customer service is much better than in the morning. The store was very neat and appealing to look at. I was greeted by a lady in the back at the door who was in black boots and if i recall correctly...her name was rena. She jumped eagerly to help me find shorts for my son and took the time to offer me a variety of options. I really appreciated the help that these 3 workers all gave me. Another occasion last week wednesday involved different employees. A very nice young lady dressed in green greeted me and assisted me into the fitting room and checked to see how i was doing in there after awhile as well. I think her name started with a B and i was very appreciative or her work effort. The old cashier with the tattoos was a little sassy towards me and she seemed to have a stick up her butt. Her name was Tracy and i wouldn't recommend checking your items out with her. I'd recommend going to another cashier or simply walking out the door with them so you don't need to interact with her.
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January 2023 by Linda Ampofo
Some great discount prices through out the store....
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October 2022 by Robyn Mccarthy
Cashier pushy trying to get me to apply for card. I told her in several different ways no I don't want it. She kept going. Didn't listen at all. I was furious I almost had all my items returned. Made a scene
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August 2022 by Karen Walker
Disappointed in the lack of variety in Old Navy overall, they used to be my favorite store. But they do still have the BEST jeans on the planet
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June 2022 by Maritess C.
We came here to check out the clearance items. They had more at this location than the one I have been to on Oahu. I picked up one item but hubby picked up two more items for my daughter and myself. I found lots of tops in my size. So much to choose from. The store was fairly clean and plenty of room inside to walk around. Located inside a mall..I like shopping here for clearance items.
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June 2022 by Raelene S.
Brandy was incredibly rude and pushy about opening a credit card. I told her I wasn't interested at least 3 times but she kept cutting me off so she could finish rambling off some script about the card, her words slurring together anyway. I've worked retail where opening these cards are important, but if someone says no, just finish the transaction.
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April 2022 by Daimelynn Dasalla-Jaquias (Kaiulani)
Love Old Navy! Great deals.. great casual laid back styling for year round apparel
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April 2022 by Gregory Arianoff
Great Service today. Lady actually took the only available size off the mannequin for daughter to try on.
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March 2022 by Chris Kennedy
Well it's an Old Navy. All the cool stuff that you would expect Old Navy to have is there, and even some I didn't think they would have.
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March 2022 by pam jones
Wasn't my first choice in color but found just what I needed.
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November 2021 by Michele Phelan
Love most of there stuff, staff is nice
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October 2021 by Lolita Dee
The check out lines are always so long with only 2 cashiers open. Also I will never understand why they put fitting rooms in the middle of the store. That is very weird to me and is kind of uncomfortable, that's why clothing stores put them against the wall so that there's actually a sense of privacy.On the other hand I like their thin but not too thick pack of 10 socks, it's the only ones I wear. Their activewear line is also great.
