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March 2024 by Raquel P.
Kevin is Wonderful!!! I had searched all over Hilo town at multiple stores and was unable to find the specific battery for my car FOB. He was able to get 2 batteries for me the very same day! I really appreciate Kevin's awesome customer service and will return to Napa for future auto parts purchase!
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January 2024 by Tyler W
Awesome! Brought in some nice weathertech mats without paying shipping. Definitely worth it. Mahalo
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November 2023 by james montoya
Amazing customer service!
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October 2023 by Gregory Arianoff
Helpfully staff.
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September 2023 by Henry Rapoport
Napa is always good for brake rotors and the like. I had to take back the battery I bought a couple of years ago and they helped me. Good place for tools. Some of the parts are a little weird but that's Napa. Usually fit fine.
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February 2023 by Shannan Hostetler
When you have no other option it's worth it.
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February 2023 by Texas Ian
Came right before store closed on a Saturday and uncle Ronne front desk guy helped me with my windshield wiper purchase and helped me install it. Great customer service with aloha and much mahaloz for the help when needed.
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July 2022 by Iuka Akui
Awesome service products I needed was in stock great value staff was very helpful.
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July 2022 by Come on S.
James T is a really awesome salesman at NAPA. Fast friendly service. Go see James T for good courteous service for any of your auto parts or accessories needs.
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June 2022 by Garret Okui
Excellent customer service by Randall and Romo, the paint experts! Answered all my questions and were happy to assist me in choosing my paint products. They were both cordial, informative and a credit to the NAPA team! Kudo's to both of them! A very happy customer!
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May 2022 by Ken Boyer
Great employees and usually have the parts I need. Mahalo!
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February 2022 by The Geekiest Guy
Always on point. The staff has been great and knowledgeable. It's hard when you go into a parts shop and you have to explain everything to a clerk- these folks are on it and seem to always double check things before sending you out the door. ????⭐⭐⭐⭐⭐Still great. The clerk I usually deal with tells me the pricing as he scans things in. Which is super helpful when things can get mislabeled.
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February 2022 by h w
I love getting my auto parts here
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November 2021 by Zach Montizor
Historic parts store. Friendly and knowledgeable staff. Always in stock with your automotive need.
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September 2021 by Ami Montoya
Always able to get what you need here, they’re friendly and helpful whenever I may need something. I appreciate the staff taking precautions because each person’s health is a different story and has different needs whether it’s the employee or the customer. They’re obviously following what’s required legally by the state protocols as well despite other’s opinions. Good for you Napa and your employees. Thanks for being a place that services and provides community support.
