-
February 2024 by T. V.
We brought our senior little dog in on an emergency , she had a broken hind leg . Dr. Mina was the ONLY vet that took her in to check her out , NOT even her usual vet would take her @ HPP she stayed with her leg hanging for a couple of days ! While we called every vet to see if they could help her . He was able to save her leg and because my elderly parents could not handle taking care of her and keeping her stable at home Maka'i Vet kept her in their care for a month - till her leg was mostly healed and cast came off . Their staff was wonderful & even tho' over worked into long after hours they were still friendly ! We really appreciated them all! We need more vet Dr's like Dr. Mina on the Big Island . !
-
December 2023 by Julia C.
Dr Mina is incredibly rabbit savvy! Ashley and all the rest of his staff are also so gentle and know how to handle rabbits. They're also very communicative and professional. I'm so glad I took my bun here for treatment with his tooth problem. He had been struggling for weeks, but this vet managed to save him and he's now eating again and back to himself. I had pretty much given up hope because he was so sick and thin, but now I'm beyond happy to have my friend back, thanks to Dr Mina. I'd recommend anyone with rabbits to come here for great quality care!
-
October 2023 by Hilo Mobile Notary
Friendly and knowledgeable staff. Dr. Mina cares about each of his patients and goes over and beyond to insure they have the best care❤️ Grateful ??
-
September 2023 by Jessica Beddow
Makai Vet is the best place to take your beloved pet for their health care needs. Dr. Mina and staff did a great job on Bodhi’s neuter and overall care. Every staff member is very helpful and kind. Highly recommend this vet office. Mahalo!
-
August 2023 by Dee Madee
Maika'i Vet clinic is the best. My baby goat was mauled by dogs. I called the clinic and they asked me to bring her immediately. They were waiting and helped her right away. The staff was kind, attentive and after working on her they gave me instructions to continue her treatment at home. The next day they followed up to see how she was doing. Beba is recovering and is once again a happy little goat. Mahalo nui Maika'i Vet clinic where your pet is treated with Aloha!
-
July 2023 by Kiah
I had two incidents where I have texted for an appointment and was able to get my puppy in the same day. The receptionist, vet techs, and Dr. Mina were very professional and knowledgeable. I appreciated the cost transparency when discussing certain procedures (in my case, knowing the cost of the X-rays helped me make an informed decision when electing to pursue the X-rays). I always dread going to the vet because of the cost, but I have found this practice to be affordable and fair in their pricing.I would definitely recommend this vet to anyone looking for affordable quality pet care.
-
July 2023 by Shawn Tu
The staff were all very friendly and helpful. There was a bit of a wait but like any great service they are in high demand.Dr. Mina was patient with my pack of fluffy mongrels and listened to my concerns about each of them.Overall a very pleasant experience.
-
July 2023 by Deborah Hughes
I have been taking my dogs to Dr. Mina for well over 10 years. He and the staff are great and give excellent care, very compassionate.
-
June 2023 by Angie Warren
I've been with Dr. Mina for over 20 yrs I wouldn't want anyone else taking care of my feather and fur babies! His staff is kind and loving towards your pets. They are rock stars!!!
-
June 2023 by Chien-Hsiu Lee
The staff are awesome! They were able to schedule a same day appointment and stayed after hours to see my cat. His condition got much better after the treatment. Really appreciate!
-
June 2023 by Felisa Kaleiwahea
Dr. Mina the best Dr. vet in hilo hawaii kind honest Friendly easy to deal with it. All my pets happy happy comfortable with him. Friendly employees I’m so thankful from him !!!
-
May 2023 by John Thallas
Worst vet on the island. If you want to be treated rude and have your choice on how you raise your animal be ridiculed God for bid you don't want your animal fixed. All health care in America is part of a con; wanting to strip everything from it's victims.
-
April 2023 by Julianna G.
Doctor Mina saying that I was banned since 2019 is another lie. They saw my Dog Gryphon 9 months ago. Doctor Mina tried to have me arrested for "Theft of services" because I am disputing the charges. He also sent DFS and DHS to my house to investigate me and my family. I refuse to pay for services that were not performed. They kept my dog in a crate and never treated her, and claimed he "thinks" or "maybe" she has this or that and demanded to keep my dog. He did not know what the issue was and was guessing. They refused to send over the bloodwork, X-Rays, and notes on my dog's case causing the other veterinarians to redo all of her workups. The notes that his office finally sent were all about me and not about my dog. This man is a menace to animals and our community.He had a class action lawsuit against him for sexual harassment by EIGHT employees. (Hawaii Tribune-Herald). The East Hawaii Veterinary Center has agreed to pay $101,000 to settle a federal sexual harassment case filed on behalf of eight employees. Last September, the U.S. Equal Employment Opportunity Commission charged the clinic with creating what it called a "hostile work environment" because of sexual and gender based harassment from veterinarian Dr. Alfred Mina. On Tuesday, the EEOC announced that the East Hawaii Veterinary Center has agreed to enter a 2 1/2 year settlement in which it agreed to revise its existing policies and complaint procedures, and to hire an equal opportunity consultant to help employees with their complaints.
-
April 2023 by A Suzuki
Maikai Vet is the best on the Big Island, other vets will say they are too busy or there is no appointments available. Dr. Mina and staff will find a way to get your pet cared for.
-
March 2023 by Diana Gula
Staff is friendly, professional and knowledgeable. I wasn't aware of how costly some of the procedures could be, or different options available if any, but I could have asked more questions. I love how normally they will trim dogs nails as a bonus. Most importantly, I'm grateful that my dog is still doing well. I've brought him in several times throughout the years. Every member of the staff I saw on my most recent visit were wonderful and they get 10's. I also appreciate the prompt text replies and communication.
