KTA Super Stores - Downtown offers a good selection of grocery items, particularly appreciated for its variety in the produce section and competitive prices. While the store is smaller than other KTA locations, it still provides a decent range of products, though some shoppers noted a lack of specific sections like seafood and bakery items. The store's parking lot is decent, but it can be tight at times. Customers find the staff to be friendly and helpful, making it a convenient stop for both locals and tourists looking for groceries, coffee, and gifts. The store has an older appearance but remains a reliable choice in downtown Hilo.