HomeStreet Bank is a banking institution with branches serving the West Coast, including a convenient location in downtown Hilo near the US federal building. The Hilo branch handles both business and personal accounts, making it easy for local residents and business owners to manage their banking needs, including postal box services. Customers appreciate the friendly and excellent customer service, often describing staff as top-notch and highly recommend the bank. Many clients value the bank's accessibility and the convenience of its location, especially since it is situated in an area where other banks have shut down. The bank offers benefits such as free paper statements for seniors and higher interest rates on accounts compared to previous banks. While parking may be a bit tricky, customers find the overall experience positive. HomeStreet Bank demonstrates a strong commitment to serving its community and clients, standing out through its dedication to giving back and providing personalized service.
Everyone at that works at this branch is super nice and very professional.
February 2024
these guys are awesome and the customer service is top notch....plus they're right down the street from me which is another added plus highly recommend
November 2022
I have never received anything, but excellent, friendly service here. Unlike my previous bank, I get free paper statements because I'm 65+ and I receive 3 times the interest I did on my old checking account. The parking is a little funky, but no one's perfect.
