Goodyear Auto Service is a full-service tire and automotive repair center. Customers consistently report honest, professional, and friendly service. Many highlight the shop's fair and transparent pricing, noting it is the best on the island and often less expensive than competitors, with no secret fees. The staff is described as amazing, kind, and efficient, taking time to explain repairs clearly. They have earned trust by not overcharging and by providing straightforward advice, even recommending customers contact their dealer for certain issues rather than performing unnecessary work. The experience is often praised as a great alternative to more frustrating service centers, with efficient turnaround times. A unique and charming tradition at the shop is the Nail Jar, a glass container where extracted nails and screws from tire repairs are collected. This ritual transforms a routine repair into a shared experience, creating a sense of community and connection among customers. The overall atmosphere is one of reliability and unexpected delight, making it a preferred destination for tire needs, brake work, oil changes, rotations, and alignments. Customers express strong loyalty, stating they will return for all future automotive service.
Goodyear in Hilo delivers again. I love my alignment and new tires. My truck drove so smoothly on the way home. Good people there. Thanks Goodyear!
May 2024
Been here twice and have been happy with the quality of the service. Pricing is the best on the island, they have good promotions. I always make prior arrangements so that I never wait there... I actually prefer them to take their time.
April 2024
An oil change and tire rotation at a very reasonable price! The staff are friendly and helpful.
