-
March 2024 by Mike S
Amazing and very caring staff and very good service. We came in with an emergency situation and they were able to take us in right away and took good care of all of our needs. Definitely appreciate the loving staff.
-
August 2023 by Joseph K.
Every three months I come in to clean my hearing aids, get more batteries and check my ear canals. She's always friendly and promptly gets the wor done. Always on time, and eas y to get appointments.
-
June 2023 by Gloria Kneefel
She was able to fix my hearing aid. The new day she called, was able to get the part, and fix it the following day.
-
June 2023 by Jo Sib
Hilo Hearing Aid CenterExcellent! Professional, knowledgeable, personable service!
-
February 2023 by Joseph Kamelamela
Still a cozy office with friendly workers. Easy scheduling of appointments, with timely text reminders. Exam of ear canals for wax is helpful. Excellent maintenance service of the hearing aids.
-
February 2023 by Greg Pau
Absolutly, the best. ALWAYS, on da kiney po po. No can find nothing wrong when get nothing wrong for find. I alway walk away, knowing I got the best service in Hilo or bettah yet, on the big island. Kind and courteous staff, knowedgeable and "professional". I won't go anywhere else because I got the best on the island. Mahalo Plenty
-
February 2023 by Nathan Holloway
Really quick and super friendly
-
February 2023 by Vic Vierra
My latest appointment was on time, quick but thorough and, as always, professional and personal.
-
January 2023 by Jerome Stone
The staff was very nice, and the woman who did the testing on me was also very nice. At the end of my visit, after reviewing the results of my tests, it was recommended that I purchase a $5000 hearing aid. When I stated that I could not afford that, that was pretty much the end of the discussion. They did not offer me any other solutions or recommendations. So, at the end of it, I just felt like I was being sold a hearing aid without much else. That is why I am only giving it a three star rating; and that’s because the staff was nice
-
August 2022 by Dave Kisor
Too much ear wax rendered the appointment moot. I have to resked.BTW, I bought an earwax kit, but the so called fluid is so viscus that it was next to useless. I ended up using warm water, as my Naturopath suggested and it worked much better.
-
July 2022 by Phil Wozniak
I'm one of those people who should have gotten hearing aids years ago.I'd been reluctant to take the bold step because of the myths and legends related to me from family and friends about the difficulty of adjusting to wearing hearing aids. Freline Pajimola helped make my transition to improved hearing very easy and almost seamless. Her customer support is second to none. I couldn't be more satisfied with the service provided by Freline and the Hilo Family Hearing Center.
-
May 2022 by J R Lehfeld
Competent staff. Professional. Friendly and courteous. Nice experiences all around.
-
April 2022 by Ned Wollerman
I was very happy that they helped me get my hearing aids repaired even though I didn’t purchase them there. I highly recommend them; they’re very nice
-
March 2022 by Roger Christie
A very professional diagnosis and recommended treatment.I'm happy to refer others to the Family Hearing Center.May unexpected blessings keep coming to you and from you.Roger ChristieTHC MinistryHilo
-
March 2022 by Kelly Kimura
The office in Hilo is the best. The staff is wonderful. The knowledgeable and personable. Treats us like family every time.
