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October 2023 by michael phillips
heard good things about this shop decided to give it a try waiting on estimate for repairs at the moment will follow up
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October 2023 by Johanna Flores
Daughter took her car there. Was pleased with there service
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September 2023 by David G.
This Mechanic is honest, affordable, and they fix your car right in a minimal amount of time. No BS. So glad I was recommended to go to these guys after I was laughed at for what seemed like a good ten minutes by a group of friends for taking my car to Kamaaina motors to get fixed. " You kind of deserve it for going there without asking us... we would've told you to go to CARSS because they are the best in town". True.
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May 2023 by Keith Kropf
I’ve had three vehicles in to Brian’s shop and they always done a good job and had them done quickly. They are always busy, and I’ve had non- emergency work scheduled out 2-3 weeks, but when I had a brake problem they got our car right in. I believe they would not do any unnecessary work. Brian has explained exactly what was wrong and how he fixed it.
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February 2023 by Gary Walker
They have very reasonable prices fair honest
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February 2023 by Michael S. Aguiar
The service is excellent. Carss does it better then the dealerships when it comes to repairs and maintenance. They are also cheaper.Services: Auto A/C replacement
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November 2022 by P. F.
These guys are good, know their stuff. My Classic Custom I take in and they help me good. Hard to get in, cuz those know know where to go. They stay busy.
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October 2022 by Malie Sumida
Awesome service!!! The guys are great at explaining issues with my car that I actually understand. (I really know nothing about cars)I had to wait for two weeks to get an appointment, but it was worth the wait. They are good therefore they are busy. I brought one of my cars for a regular service. Then I brought my other car that I had taken to another shop (not gonna mention the name, but it was a franchise kinda place) they said the nuts and bolts were loose on my oil pan and tightened them and then charged me $156. The fallowing week I still had a oil leak. I brought it here and they took my car apart to actually find where the leak was coming from. I have an appointment scheduled to fix the problem but it’s 3 weeks out. This is my only go to place now for all my automotive needs. Thank you guys for being awesome and providing me the service I expect.
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October 2022 by Arlene M.
OMG, this is the BEST repair shop in Hilo! Chase and Brian are super helpful and honest. They really know their stuff and have your best interest in mind. You can trust them to fix your car quickly at a fair price.
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May 2022 by Noriko
Awesome place! Staff was very helpful and kind.Service: General repairs & maintenance
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May 2022 by branden ha
Awesome customer service & amazing quality work ?
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November 2021 by Audie Nishida
My wife and I have done business at C.A.R.S.S. for about 7 years. Chase and Brian have always resolved every automotive problem we have had. They take care of all of our maintenance needs at a very reasonable price. If you are looking for an honest and trustworthy mechanic look no farther than here.
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November 2021 by Annette Ramos
I had a family member highly recommended this place to me. At first I was skeptical do to some pass bad experience with other mechanics. I am glad to say I decided to take my vehicle to them. Brian and his crew were very professional and did an amazing job on my vehicle. Brian went out of his way and beyond. I highly recommend this place. Thank you.Services: Engine repair
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June 2021 by Raymond M.
This is the best repair shop in Hilo! They helped my friend get her car back up and running very quickly and priced very reasonably. The most important part about choosing a car repair shop is trust, and these guys are trustworthy.
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February 2021 by Kama Kaneshiro
Chase and his guys are buy the BEST? I highly recommend everyone to take the vehicles there for ALL their vehicle needs.
