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October 2023 by chuck crowe
IF YOUR LOOKING FOR AUTO PARTS IN THE HILO AREA ...DONT WASTE YOUR TYME GOING TO THIS VERY POORLY MANAGED CARQUEST STORE ...LAME AND VERY UNPROFESSIONAL ...? ...ALOT OF MUCH BETTER CHOICES ... THEY ARE NOT WORTH THE HEADACHES ...THE ONE SHINEING STAR IS THE WOMAN HER NAME IS RAINY AND SHE IS THE ONLY PROFESSIONAL MAHALOS RAINY FOR BEING A PRO ...?
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September 2023 by Pavlo Vagner
Good prices!
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January 2023 by Shannan Hostetler
Website says that they had my part in stock. I called to make sure before driving all the way to Hilo and the guy tells me that they don't have the part I saw on the website but they do have a twice as expensive version of the part I needed. When I asked about the one I wanted he said that he could get it if I wanted to wait 5 days. Now you know why Carquest isn't a saved contact number.
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August 2022 by PIMARINE
Had what I needed at a reasonable price.
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July 2022 by Come on S.
This is another auto parts place that doesn't honor their defective battery warranty. There is also a very strict proof of purchase policy (paper receipt). Without the original paper receipt you are unable to return or exchange anything even if it was THEIR ERROR and no exceptions even if you bought it yesterday and the sales person remembered you. This is real BS making up all kinds of BS excuses and outright ripping off customers. Best to AVOID HERE AND JUST GO TO NAPA where they actually care about their customers and don't BS you...
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February 2022 by Gordon W.
Carquest remanufactured starter that I got for my 2009 Toyota Corolla defective solenoid. Have to bring back starter with receipt for refund or defective exchange. I did not get a starter for a core. Went to Napa no problem with Napa starter. Now I am out $66 for core at Napa since carquest would not give back my starter to return to Napa to get back $66. Now I am out $66. Napa has a lifetime warranty. Stay away from carquest they gave a starter with defective solenoid. Went today and told could only get an exchange starter limited could not get a refund or core. Napa come with lifetime warranty. Do not go to carquest for starters, I got one with defective solenoid!
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February 2022 by Ryan Miras (Braddah Cuz)
Convenient spot. Workers are cool.
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November 2021 by Sam V
Excellent service. There staff helped me find the right tool going over and beyond to find the right size. Respect the Locals.
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November 2021 by Steve Boe
SOS. Always helpful always have what I need and always fast service.
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November 2021 by Jaime Guapo
Nice service and cheap with options for better stuff
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September 2021 by Lowden Borgens
Good auto parts house. Friendly people.
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July 2021 by Wolf Wolfenstein
Better than orilley.. less wait.. and never do napa anymore
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July 2021 by Llewellyn Lee
I shop at Carquest very often and always get great service everytime I go there. Workers are always friendly and has great customer service.
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May 2021 by Reverend Mark Johnson
Friendly female staffer with great knowledge of auto products!!!
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September 2020 by Marina Nelson
Helpful staff, mahalo!
