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October 2023 by Jay B.
I wouldn't ever recommend this place to get your service done unless you want them to joy ride your vehicle and use up more than 1000 miles added to your car and not knowing where tf they had taken it within the 4 days it was left with them! PLEASE I repeat DONT trust these heartless people! They will rip you off big time, they are the worst company and it's sad to say that they are shady and unprofessional! This is the first time that this shit happened to me! I wouldn't ever go back. These people are using your car to go out and who knows where the fuck they are taking your car! It's disgusting!!! 0 ratings PERIOD!!! PLEASE SAVE YOUR MONEY AND TIME!! I was robbed and now I gotta deal with this shit with my insurance company and I hope and pray they will do something about it ASAP! very unacceptable!
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October 2023 by Jay-Ann F.
The worst f**** place to ever get your car fixed. Wtf is wrong ? They racked up 1500 miles in 4 fucking days. That's messed up bro! I just picked up my car and noticed it ! I have all the proof written on the receipt given! I cannot believe anyone or even a legal BIG COMPANY? Would do such thing. I feel so robbed, I cannot believe any one would trust a company like this after what happened to me. Did anyone ever get stolen from like this ? Damn this is so messed up! Especially when they already charge $3000+ to fix repair to start of with!. Very unprofessional and deceitful!
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September 2023 by hoku gardner
Super friendly & helpful team!! Was helped by William! Really informative and even detailed my truck too! The repair was really quick, Highly recommend going with this company if you’re in need of any auto body repairs in Hilo. Very satisfied customer :) attached are some before and after photos!Service: Body & Trim
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August 2023 by Richard S.
I had to have a dent on my car's front bumper cover replaced because had a dent in it. I called Body Pro to make an estimate appointment and they told me when to bring my car in for the estimate. They emailed me the estimate that afternoon. I told them I want it done and they had to order the part. When it came in they called me with the date I could bring my car to the. I asked about how log the repairs take and they told me about two days, as I needed to make a car rental reservation. I rented fro Enterprise as I always rent from them. They are located just across from Body Pro.when my car was ready I went to pick it up I noticed my car was completely clean and the outside side was shining as they washed it. They always do a great job repairing my car. This is the second time I had to bring in my cars to Body Pro to have them repaired and as always Body Pro do a great job. I highly recommend Body Pro to everyone.
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February 2023 by nofearastig
They've used Impact wrench to put my license plate after a new paint on the bumper and that's the result. You can see on the picture it was force in.
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January 2023 by Shevy K.
Really great service and my car looks brand new! They said it would take 5 days... brought my car in on a Monday and picked it up on a Friday. Having enterprise right across the street is super convenient. Highly recommend.
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January 2023 by Kiah
I had a positive experience with this shop. They made my car door repair a breeze. They made the experience feel fast and easy. Lisa in the office was always kind and friendly. Highly recommend choosing them as your body shop especially for an insurance claim.
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November 2022 by Be unbeweaveable
We needed something fixed and came in last minute. I did not get the name of the gentleman, but he was very kind and went out of his way to help. Thank you so much for the great service!
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September 2022 by Patty J.
Having a car accident is never any fun. But I found my experience with Body Pros to helped make it go smoothly. From the moment I took the car in the staff were helpful and kind. I didn't have to wait. Lisa at the front desk and is very professional and helpful. The parts were ordered, and they got me in quickly. I dropped my car off on Tuesday and by Thursday it was ready. It wasn't major damage, but service was prompt. The really nice thing is Enterprise Rental is right across the driveway. When I picked my car up Friday, it was clean inside and out. The bumper looked brand new. Body Pros is the place to take your vehicle to get great work and outstanding customer service.
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May 2022 by Craden A.
Great service & Great work!! William took care of my Dad and I when we took in our Mustang. Upon receiving the vehicle back from them I took a paint correction light to double check that the color and clear coat matched, everything lined up perfectly and is flawless.
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May 2022 by David K.
Outstanding work and service! Lisa made my Toyota Tacoma repair a "magic carpet ride" from start to finish. Absolutely everything, from initial contact, rental car pick up and return, through to conclusion and delivery of a beautifully repaired truck, was completely seamless and a non-time wasting pleasure; it looks factory new. Being a retired commercial pilot, my standards and expectations are entrenched and abnormally high for this day and age. Body Pros exceeded those expectations in every regard. A grand review, such as this Yelp, is rare for me to take the time to write; Body Pros and their crew of obviously talented technicians and especially Lisa, have earned it. Ask for her directly. Finally, and without question, they are now my "go to" auto body repair shop on the Big Island. They get my highest recommendation.
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March 2022 by Allan H.
I have to be honest with you I'd like to give them 0 stars For wasting 6 weeks of my life. Made an appointment 2 weeks in advance to have the estimate done. Was told these guys are the best. Through the best that being dishonest. I get my inspection 2 weeks later on Valentine's Day and I'm told I might have to wait a month for the parts to come in. A month goes by and my insurance company calls me and tells me that body pros does not want to repair my car and they don't have the time to repair my car. WTLF. THATS WHAT THEY DO FOR A LIVING. They are supposed to repair cars! My car accident was January 24th. To this day I'm still trying to figure out who is going to repair my car. This place is a waste of time. Thanks for making my life harder BODY PROS. YOURE THE BEST AT BEING THE WORST.
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January 2022 by Wayde Young
Super friendly, professional. Body damage repair excellent, went extra mile by detailing my truck.Services: Painting
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November 2021 by Deenie Y.
Body Pros is AWESOME. From the moment I took my car in to get an initial inspection, the owner Inwan was really great! (He might not know it, but thanks to him, I actually was able to get a rental car through my Insurance....even though they repeatedly told me I didn't have coverage for a rental car. Thank you Inwan....for telling me to ASK THEM AGAIN!!) And Lisa was always so helpful and patient on the phone!! I wish I knew EVEYONE's name that works there....because you guys did a REALLY GREAT JOB!! When i got my car back, the repair job was PERFECT. And....my car was returned CLEANER and SHINIER than it's EVER BEEN!! CAN'T RECOMMEND THIS PLACE ENOUGH!! YOU GUYS DESERVE WAYYY MORE THAN FIVE STARS!! Thank you for such EXCELLENT SERVICE!! You made a not so happy occurrence into a really pleasant experience!! MAHALO!!
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October 2021 by Samantha H
This facility may not look like much from the outside, but the service and organization was surprisingly top quality. I would happily bring my car back for service/repair. They cleaned my car inside and out before picking it up (thanks!) and there is an enterprise rental across the street.
