AutoZone Auto Parts in Hilo, HI is a trusted retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff provides outstanding service, with employees like Bill, Nera, Sarah, Wyatt, and Reese offering friendly, professional, and helpful assistance. Customers appreciate the knowledgeable staff who quickly identify needs, offer helpful advice, and go above and beyond, such as carrying heavy batteries and installing them in the rain. The store is known for its wide selection of batteries and the ability to test batteries and the charging system, including alternators. Many customers have had positive experiences with battery testing, replacement, and basic diagnostics, often receiving quick and efficient service. Overall, AutoZone in Hilo is a reliable place for car parts and service, with staff dedicated to helping customers keep their vehicles running smoothly.
They are great to work with, called ahead to have what parts I needed waiting on me, and took the time to get to know the staff
November 2024
Outstanding service with the shop manager Bill! He was friendly, informative, and supplied us with the part we needed. We won't hesitate to return if needed.
November 2024
I needed to replace a truck battery. Nera was the first person to notice my entering Autozone. She offered to help and she brightened up the whole store. She even carried the heavy battery out to my car for which I am tremendously grateful! Thanks Nera!!!
