Aloha Kia Hilo is a customer-focused dealership located on the beautiful island of Hawai'i, specializing in new Kia and used cars since 1997. The dealership offers high-quality service, financing, and sales departments, ensuring a seamless experience for all customers. The on-site Kia service center provides reliable service and repairs, making it a convenient choice for vehicle maintenance. Customers have praised exceptional salespeople like Kalani and Frank, who are known for their professionalism and understanding of budget needs. They take the time to explain details and help clients find the perfect vehicle. The finance team also receives positive feedback for creating satisfying financing deals. The service department is highly regarded, with staff members like Kaleb and Tyler providing top-tier treatment. Customers appreciate the quick and respectful service, even in urgent situations, like flat tire repairs. The lot attendants, such as Phillip, ensure that vehicles are well taken care of and cleaned. Overall, Aloha Kia Hilo is recommended for its excellent service and customer care, whether for purchasing a car or routine maintenance.
Very helpful and knowledgeable about the vehicles. Finance manager is reliable and confidential in which we would buy another Kia product in the future.
September 2025
Good customer service and decent vehicle selection.
August 2025
These guys made the impossible possible. Canaan and Jeff is who you need to see. Thank you