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August 2024 by Shane
Got in without appointment but I guess it depends if they are busy or not. Very kind and friendly.
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August 2024 by Reginald
Kelton and his crew did a great job changing windshield. Would recommend ? good priced. Took pride . Clean job
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November 2023 by Astridd Sunderland
This is THE place to go for auto glass repair. After calling all other options on the island, Ace was the fastest and most affordable option. Their customer service is exceptional, and they are very reliable. They call you back, they don't change their initial quote, and my repair was done very quickly. Thanks to Kelton and Jen for making this experience so easy!Services: Auto windshield repair
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June 2023 by Brian W.
Ordered glass 9/29/22 it's 6/29/23 still no glass and unhelpful responses from the company. If you want it done go elsewhere. I gave up.
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June 2023 by Amos Ayap
Professional service! Go check out Kelton and the crew for your window needs.
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October 2022 by Robert Wagner
You can save $100 plus over Safelite. Glass is glass and money is money and I like saving money.
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September 2022 by pam jones
No response yet.....
Sadly no surprise ?.
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September 2022 by Viliamu Milikini
Perfection in every way.
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September 2022 by Jaime Guapo
Good service
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July 2022 by alex spivak
Kelton could not have been more attentive, responsive and diligent in getting my vehicle repaired after a rock blew out two windows. For someone that commutes an hour each way, Kelton was a life saver. Many mahalos.Service: Auto side window replacement
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July 2022 by Pia Henriques Travassos
After waiting for a windshield to fit my Toyota Yaris since November last year, I called Ace Auto Glass and these folks came through for me and did an excellent job too.
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May 2022 by wyndstorm sage
Apparently THEY ARE OUT OF BUSINESS because I can’t seem to get a call back to get my windshield fixed.GO WITH ANOTHER COMPANYService: Glass installation
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April 2022 by Heather Gramlich
The installation seems ok so far. But the clean up was poor. We had stuff all over the dash , on the seats, carpet. Hand prints on the fabric by the windshield. Had a hard tim getting the window clean.Service: Auto windshield replacement
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March 2022 by Matthew N.
After calling three windscreen service centers in Hilo, I opted to go with Ace for my windshield replacement. Took a couple weeks to get my windshield into the store (ordered from Honolulu). Ultimately I am glad I went with Ace; but there is room for improvement. Prices and workmanship are excellent. Kelton is very friendly and easy to work worth. The not so great is their communication. No one picks up the phone or returns voicemails. So if you are fine with going to their service center to get updates and scheduling, you'll be good. Just be patient and it should go well.
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December 2021 by Patrick Rice
The repair to the windshield an incredible job. Nice shop, great people, friendly and craftsmen at what they do