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February 2024 by cakecastle814
Feiendly service and ease of use
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December 2023 by Pat K.
First UPS store I've been to that refused to take an Amazon return because the box wasn't taped shut first and made me buy a roll of tape off their shelf to tape the box myself
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March 2023 by AGE Ranger
Came here to print something last-minute and got what I needed promptly. Excellent service.
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December 2022 by James P.
Ask for the address before you commit. This location has an address for post office mail and an address for packages. And the post office address is a P.O. Box. So you can't change all your addresses over without hassle. And if you order from Amazon, who knows how they'll send it. You have to use your P.O. Box to force post office method. It's not ideal. Id rather drive a little further and get a single address.
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December 2022 by Kate Mond W.
Needed to ship a small item back to Amazon. I asked the lady working the counter if she had a small piece of tape I could use to tape over a small hole in the box, about an inch across. She pulled off a piece and said there was a taping fee. I told her Never Mind. She crumpled up the inch long piece of tape and threw it in the trash. She would rather throw away the small piece of tape that had been torn anyway than to help out a customer. Sad.
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August 2022 by Greg G.
There's something fishy going on at this store. I have multiple addresses on Oahu and have been having credit cards go missing, but only when I send to my PO address at this store and not at any of my other addresses. And only credit card mail is being lost. No other items of mail. To add to that, I have had multiple instances of credit card fraud on the island of Oahu for the pieces of mail that have gone missing. I cancelled my PO box here but something is not right. To summarize: mail, and only credit card mail, has gone missing only at this address and those cards have been trying to be used on island. Suspicious, yes?
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August 2022 by Donnabelle Kinney-Pasion
Went to UPS and Melissa was super amazing. She embodied the true definition of customer service. Mahalo Nui! ?? ? ?
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February 2022 by Earl Armstrong Jr
Always helpful and courteous.
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July 2021 by Tj Germain
Shay helped me out with Notary Public Services. She’s super knowledgeable on the process and procedures for legal documents. This store’s always fast and helpful.
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June 2021 by Tiffany W.
I've been to this location many times for Amazon returns, notaries, and mail. The ladies here are always awesome and accommodating. They always have great music on too. Thanks for always providing the best customer service.
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June 2021 by Tiffany V.
I've been to this location many times for Amazon returns, notaries, and mail. The ladies here are always awesome and accommodating. They always have great music on too. Thanks for always providing the best customer service.
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April 2021 by Taylor Devane
I am constantly using this facility to return items that I purchased through Amazon. The ladies that work there are always extremely friendly, knowledgeable and fast, best service from a UPS store I’ve had.
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January 2021 by alexandra Medina
Always super friendly and fast with the service. I really like to come here. Thank you!
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October 2020 by Junior Lorah
Best UPS store on the island.The Ladies there are fast, courteous, and professional. I have dropped off several boxes and count zero issues.Thank you, and well done. Please give them a raise!!!
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January 2020 by Kendra M.
Love this place - always friendly and super convenient!!! Passport photos & notarized docs in a flash! Great job, Folks!