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November 2023 by Bob D.
CarTowKohala (CtK) became a necessary shot-in-the-dark repair haven for my car as a result of a damaged rear right tire, i.e., I had stripped a lug nut on my flat tire and I was unable to remove it. Living in a remote area of Kohala, having the car towed to The closest tire repair facility in Waimea would have been extremely expensive. I realized that here in Kohala, there appeared to be a "vehicle repair shop" on the corner of Hawi town that I would always pass on my way out of town. Having very few options left to fix this tire, I called Cartow Kohala and I was greeted with a very pleasant and reassuring female voice telling me that they would be able to fix the tire. I drove slowly with my damaged tire to CtK. Within several hours, I had the lug nut and bolt replaced, my flat repaired (1-1/2" wood screw removed) and the cost was way cheaper than a tow to Waimea. Mahalo CtK!
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September 2023 by Kainani C.
I needed my safety check taken care of... pulled up and had to wait in a line for a few minutes. But overall it was fast service. First come first serve. No Need for an appointment. I saw on the business "car tow Kohala" page... the hours for safety checks here in Waimea are M-F 8-4pm I believe. CASH ONLY. I didn't know that until it was time to pay... there's not a large sign posted anywhere stating that. Save yourself the time/drive to an atm and bring cash.
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May 2023 by Jerry J.
Answered my call at 6 in the morning. Quoted a fair price and came on the same day. I would use them again.
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March 2023 by Roxane G.
They are all friendly and professional, trust them to provide great service with honest prices.
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February 2023 by Jim S.
I asked Kevin if he could move my 20' Ohana/Container for me especially since he put it there 10 years earlier--the problem was that since it was put in place there was 10 years of growth all around it and it wasn't going to be an easy move to get it out of there. Well in come Roy and Craig and of course they figured it out. It was a tough move to get it off my property but they did it in a very professional manner. I can't say enough how happy I am that I called them and that they were able to get it out of its old home and placed, nicely in its new home. If there were more than 5 stars I would give them (cause they deserve it). All I can say is that if you call Cartow you will not be disappointed. Not only did they do an outstanding job but both Roy and Craig were great guys and a pleasure to work with. I'll call again when I need another move. Mahalo.
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February 2023 by Stephen Pfister
Thanks for coming in a timely professional manor early in the morning to pick up my smaller tow truck. You’ve got one awesome tow truck driver! I’m very grateful. Mahalo’s from Pacific island towing LLC.Steve pfister
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December 2022 by Sinulei
The crew is awesome and they're always very helpful ?
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September 2022 by Sina Masalosalo
The crew is awesome and they're always very helpful ?
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August 2022 by Taylor Legler
Straight up thieves. Not a better word in the dictionary. We could add liar cuz they tell you the fee cost so much a day and if you added up yourself and when you're ready to pick up your car they'll skyrocketed it over three times the price charging you thousands of dollars to ever get your car back. Especially if it's a nicer model that they would like to keep.Currently filing a lawsuit against them I highly recommend using any other possible service. Keep in mind if HPD calls the tow company in kohala area. Due to you being in an accident. This is likely going to be the one to pick up the car. I would make sure you have AAA and tow it home.Thieves, cons, crooks, and liars,!If you do get your car back. Check and make sure it still has its catalytic converter!Service: Car towing
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June 2022 by Jonathan Sheri B.
Kevin has provided a much-needed service to me & Kohala for decades! We are so blessed to have ALL his crew to save us countless hours of traveling far for service. Recently the Waimea team was a huge blessing with kind and timely help! THANK YOU! UDABESS! :)
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June 2022 by Daniel Sampson
Before you call them you need to realize it's not going to cost you $150 dollars. It's hard to believe but if they tow your car just 20 minutes away they charge $800. Please Beware!!!
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February 2022 by Cheryl Magnusson
The staff at Cartow are amazing, We stopped in Hawai for a few minutes and when we went back to our rental vehicle it was gone. Cartow not only was able to track down the towing company that took our vehicle by mistake but they let us wait at their shop until our vehicle was returned. Even stayed way past closing time to make sure we were ok. They are the best!
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January 2022 by Marcelle L.
Great service. These folks have always taken care of my entire family's car needs
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November 2021 by Cosmic1 P.
quick repair of a flat tireback on the road in no time mahalo
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October 2021 by Ivory White
Such a great business! From the Kohala shop to the Waimea shop. They are very knowledgeable about all the rules and regulations. Very polite and quick. & always providing outstanding customer service! I wouldn’t want to go anywhere else!Services: Car lockouts
