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April 2024 by Webo
One of the fastest post office I have been. Plenty parking stalls.
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March 2024 by Andrew Rizer
I live in Kapolei but consistently come to the Ewa USPS because of the service. I’ve worked with two different guys there and both have been incredibly helpful, considerate, and kind.
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December 2023 by Sherri Keegan
There is always a line out the door. That said, the staff is always full of aloha. Smiles and service go a long way.
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December 2023 by Shannel Pabalan
Never have I ever had so many problems with packages being delivered until the mail carrier changed. I was home and yet there was a slip saying i wasnt home to receieve the package and i needed to pick it up or get redilivered. I tried for redilivery the next day, nothing. Today it was a different mail carrier again and when asked about the redelivery they said "you have to go there, people don't pay attention to the redeliveries". This isn't the first time this year that I've had problems. I tried giving the benefit of the doubt the first 2 times it happened, but I'm just fed up now and decided to finally voice my opinion.
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November 2023 by Cee Cee Broughton
Best USPS I have done business with. I send out many packages for my business, and every driver and clerk has been professional and gone beyond to find a solution to all situations. Joey, thank you for always being kind, even at the end of the day. Super
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October 2023 by Charmaine C.
This is the best in kapolei I prefer to go here. Lots of parking and yeah it's slow cause of the passports but still better parking
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October 2023 by Eldriane Crispe
They will NOT attempt to deliver your package with signature required instead they will just leave you a notice inside your mailbox. There are like 3 people at home that time, windows open, doors open, and we could easily see and hear whoever comes.Pure laziness and unprofessional.
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October 2023 by Lodzfit __
Postman left a missed delivery notice on the door. I signed it and instructed to leave it in parcel box and instead of doing that left a missed delivery note in mailbox and never came to the house. Terrible service.
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October 2023 by Leo M.
Tonight Amazon alerts me my package arrived and was delivered to my front porch. None found, so I checked my mailbox and found someone else's package ( a completely different address. So I walked down the street checking with similar units as mine and I found my package 4 housing units down. I was fortunate to find it and I will deliver the package that was in my mailbox to its rightful owner tomorrow. I have to wonder if the USPS delivery person can read or needs glasses.
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September 2023 by Eldriane C.
Have package that requires signature? Dont expect their mail carriers to actually attempt to deliver your package, they will just leave a notice in your mailbox that says "Sorry we missed you." There are 3 people at home that time, windows open, doors open we could literally see you.Stop being lazy and do your actual job, stop wasting someone's time to go and pick up their package just because you didn't.0 / 10 if I could have other post office to deliver my mail and packages I would but I'm stuck with these incompetent people.
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September 2023 by Marty F.
Very impressed with the customer service and the efficiency that the young man working there was providing. Just stopped by to see if a package was returned there and the line was very long. But surprisingly it moved quite quickly. So much faster than kapolei post office. So keep up the great work and next time I'll be sure to get his name so I can give him a shout out!
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August 2023 by Tony Fan
I found everyone at this Post Office to be very helpful and I am impressed by how quickly they help the volume of customers that come through the door.
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June 2023 by Joenelle Moniz
This post office has been the best in my history of any post offices. Although an order got lost a couple years ago and I was genuinely bummed and upset about it, the staff has been the cherry on top and has always been soo helpful and sweet! Fast service and superb customer service.
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June 2023 by Heather Dempcy
Had a private tour, happy guide and a fast tour!! Kids loved seeing behind the scenes
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June 2023 by Amanda Celestine
Two expensive packages was said to be delivered to my home which I never received. My husband was at home all day and I came home 30 minutes after the delivery time and no package was there. First time I went up to the post office to complain I was told that it is showing delivered but the manager does not see the delivery guy scanning it in, will do some research and give me a call back which they never did. A few days later I went back up to the post office and was told that the gps for that day showed that the delivery guy was in the area.. of course he was in the area he delivers mail BUT WHERE IS MY PACKAGE!!!!! I do not believe anyone stole it because like I said my husband was home and I come home shortly after. This USPS is KNOWN for delivering packages to the wrong address. I have received other packages so many times!!!!!!!! And for the manager to STILL not give me a call back and show compassion or concern or even come out to the lobby to speak to me shows a lot because it is not them that this is happening too!!!!!
