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December 2023 by John R.
Rotten lettuce at very expensive prices.This is not up to Safeway standards. Is anybody doing a quality check on the produce ? So sad !
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November 2023 by Annette I.
This review is just for the bakery. Thank you for always having the bakery nicely stocked and clean. My kids want pastries every week and so we generally come here to grab muffins, bagels and donuts. This is just a note, the last box of 6 donuts we picked up were all cinnamon twists, and they were beautifully hand twisted and the perfect size to fit a half dozen box comfortably. My only complaint here was that the donuts were over-proofed this time around and therefore absorbed a lot of the oil. I can vouch for this Safeway bakery that this is not a common occurrence being that we buy on a weekly basis. I understand that it can't just be thrown away because of the need to fill the case, but just a note. Maybe dairy will allow you to roll the racks into the cold case if there is a time gap between proofing and frying. It'll slow down that proofing process time and therefore giving more ample fry time. We don't know the staff by name, but we do know the ones we interact with are always the sweetest! Everyone looks so happy and enjoying their days. Thank you Ewa Beach Bakery
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October 2023 by Mercedes Aila
Cake was moist ingredients were fresh (?) and pick up time was met perfectly. Customer service was great!!
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September 2023 by Google user
Cake was moist ingredients were fresh (?) and pick up time was met perfectly. Customer service was great!!
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September 2023 by Laura C.
For some reason the app sends my delivery orders to this store even though it is not the closest location to me. Almost every time I place an order I get a call that they don't have, not just one or two items, but more than half of the things I ordered. Occasionally, if I can't answer the phone they will text and other times they will cancel my order. This happens no matter if I order $45 worth of groceries or $250 worth. They just never have anything I order in stock? This also runs the gamut from ready meals to produce to fresh meats to snacks and dairy, so all of their depts not o ly have very little stock but inventory so incorrect that their website can sometimes have upwards of 10-15 items the store doesn't have? And that's just based on what I ordered, bo telling what else their system says they have but they actually do not. Stick with Fiodlabd, they have infinitely better online inventory accuracy and their customer service is so great that if they are out of something I want they will text me a day or two later when they get it in stock.
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September 2023 by Nathan S.
Safeway has been consistently disappointing me more and more over the past few years. From flowers that die within 3 days to rats at the beretania location.Today went to get "fresh" french bread.The bread was warm so I assumed it was fresh. Got home and ate what was clearly 2 day old bread that they microwaved to sell as "fresh". Rising prices, lower food quality and rude lazy workers.Costco for the win. I wont ever go Ewa Safeway again and will do my best to avoid all Safeways if possible.
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August 2023 by Angel H.
This Safeway is huge, clean and bright. I like how everything is spaced out and they have a lot of ready to eat foods. I don't cook often, so ready to eat sections are important to me. They had bentos, sushi, salad and wings. The wings section were full and looked yummy. The wings are always sold out in town at the Safeway that I always go to.The poke department also looked very good. I got some clams and tako. They were both delicious. I wish I lived closer to this Safeway. I would come to this location more often.
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July 2023 by John L.
I have been shopping here for years and have had zero complaints. The staff is friendly, the selection is plentiful, and the quality has always been good. And I'm a very easily satisfied customer. I've never been a "let me speak to your manager" type and it takes a lot for me to complain or leave a negative review. Unfortunately I feel it's a necessity now as I've informed the staff here several times over the past month of this moldy item on their shelves and each time I return it's still being sold. I'm unsure if the items are being removed and restocked with others from the storeroom that are also moldy or if no action has been taken but it's unacceptable that this product is available for purchase in this condition and has been for over a month now.
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July 2023 by Joanna Marie L.
I just moved to the west side and I'm happy to have Safeway close by. I went for the first time this past week and the Safeway is super clean and organized. The employees were helpful and friendly. Also, I like that they have lots of parking and other shops and restaurants in the shopping center. I was glad to see that they had lots of fresh food options--and Starbucks!!
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June 2023 by Shirly P.
Great professional service from manager Michael, at Ewa Safeway. Thank you so much for addressing all my concerns. He demonstrated himself with excellent customer service, and went over & beyond to take care of me & my family. Michael, showed a genuine interest in helping me. He took the time out of his busy schedule to call me, and let me know that the items I wanted, were delivered. Michael's display of patience, kindness & management skills were utmost incredible! I would definitely recommend this location to all my family & friends, and will definitely be returning in the near future. Thank you again Michael, for all your great service & contributions to Safeway. Awesome customer service!!! We need more managers like you:):):) Take care!
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February 2023 by Marineil D.
If i could give Michelle (bakery) 10 stars, I would! Great customer service and she was able to have my cake ready by the time I was done shopping! I usually get cake elsewhere, but now I know who to go-to. Give this woman a raise!
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February 2023 by Richard Gonzalez
I ordered some flowers for my daughter through FTD and Ewa Safeway was given the order to fulfill and deliver on 14 February 2023. A yearly tradition. Ewa Safeway took it upon themselves to not deliver the flowers. The poor excuse I got was that they did not have enough drivers. Why give the option to pick the 14th as a delivery date if you’re gonna give this excuse? You are a business that is to provide services like this, especially on these holidays. Very disappointing.
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January 2023 by Brian M.
I love my local Safeway. It is my go to for grocery shopping when I am not buying in bulk. Most of the time they have exactly what you want, which can be difficult at times on island depending what you are looking for. They have a decent sized floral section if you are looking for flowers for a special occasion or not occasion at all. I have ordered food from the deli for a get together and they had the food ordered waiting for us when we arrived. All of the staff I have interacted with are great, friendly, and helpful. Ensure to sign-up for their rewards program so that you can put in your phone number and get rewards. You can use the rewards for money off your groceries or $.10 off a gallon of gas for each $100 you spend. Note: the rewards do expire to ensure to keep track of that.
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December 2022 by Tina M.
First time at this Safeway on the west side. I had to run in for one thing, but found myself wandering around the store looking at all the pretty decor and flower displays. I was impressed to see how clean, nicely stocked, and organized this store was. They are conveniently located next to City Mill. I ran in after my Starbucks run which is in the same shopping center. Staff were friendly and helpful and I found exactly what I was looking for. Self-check out was also a breeze. I usually shop at the commissary, but I will definitely come back for my shopping needs! They have great deals on specific items.
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November 2022 by Charlotte M.
SUSHI REVIEW ATTENTION ALL SUSHI LOVERS. THIS Safeway's sushi is SO GOOD. *This is a public service announcement* if you're looking for a good fresh sushi that is grab and go with a wide variety of options then you should come here. It's not that I have been to all Safeway sushi sections on the island but I would say of the ones I've been to this has the best options. I was most excited today because they had a spicy roll that had fresh sliced jalapeños on top! I also got a roll that was really healthy, it had the California roll base with carrots wrapped in lettuce and rice paper. AND I really delicious and pretty roll that had a little chunks of chopped fresh salmon on top. I forgot to write the name of it down but I have a picture with this review. I also took pictures of everything they had just so you can see the range of options they have. They poke balls also look really good too. (you may need to come by noon because later in the day there are less and less options). To be honest I've gotten sushi here anytime of the day. Evening included. However if you want the most options and the freshest options come and get this for your lunch.
