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“I want to give positive feedback to Ms. Maile Perreira of Ewa beach branch as she provided excellent service and helped my parents with their request quickly and professionally. My parents would like to send their appreciation for the good customer service she provided today. She has been very helpful and patient all through out the transaction.”
Open 24 hours
94-539 Puahi St, Waipahu
Mortgage Lenders
“Larry went above and beyond in helping evolve our home search and it led to the place we eventually settled on. To be granular with 'above and beyond', he didn't limit his contributions to finding the most suitable and feasible lender. Larry provided counsel, insight, advice, and even lent personal connections to better inform our decision making. He advised focusing our efforts with a developer who was known for quality construction and he was spot on. After completing the home inspection, our home inspector shared privately that our purchase was, "the best home I ever inspected."
Larry's personal contributions to this journey went beyond transactional; he's not just a mortgage broker. His advice set the sails and put our backs to the wind, landing us on an ideal shore.”
“Pick up our Sentrilock lock boxes there. Their staff is friendly and efficient and it's the easiest location for this purpose. The other 2 choices have either far parking or both far and charged parking if you are not familiar with the area.”
“I worked with Derek Tanga on a tricky situation that involved working with 3 different mortgages. Derek was able to expertly guide me through the entire process. He was honest, clear, and concise. He's exactly the kind of loan officer you want. I highly recommend!”
“Kyle has helped me with several transactions and he goes above and beyond to help. I have had challenging situations and Kyle figured out ways to get the financing accomplished.”
“I highly recommend working with Clarice. As a first time home buyer, I feel fortunate to have had such a smooth process with a lender. Clarice was patient, responsive, calming and super on top of things. Working with a local company is beneficial too because you have the option to talk face to face. If you are applying for the MCC first time homebuyer credit, they will take care of everything for you and walk you through the process. Even months after business is concluded, I know I can text or call Clarice if I have any questions.”
9:00 AM - 5:00 PM
1001 Kamokila Blvd #303, Kapolei
Mortgage Lenders
“I'm privileged to write this letter of recommendation for AJ Doerr. He not only brings a top level of professionalism, but also a very diverse knowledge within the industries. Mr. Doerr delivers his utmost attention to detail with the highest standards of business ethics and integrity. I would strongly recommend Mr. Doerr without hesitation to have him handle your loan needs. I can definitely speak from my own past experience what a difference it has made working with Mr. Doerr.”
8:00 AM - 6:30 PM
94-1024 Waipio Uka St # 207, Waipahu
Mortgage Lenders
“Shannon Taparra over at Aloha Lending Services was just amazing during our loan process. We also had a lot of interaction with her assistant, Hoku, who was incredibly helpful. As first-time home buyers, they showed their expertise and professionalism, guiding us smoothly and securing the best rate possible for our loan.
What really stood out was how they handled an unexpected issue with our loan along the way. There was a unique problem that popped up, but they were persistent in finding a solution, ensuring it didn't cause us any stress.
Whenever we had questions or concerns, they were right there with clear and speedy communication.
Overall, Shannon and Shanel made the loan process much smoother, going above and beyond. Mahalo to them and the whole Aloha Lending team!”
“This review is well deserved for Joe Firtha at Keco Capital. Joe is one of the most professional agent that I have had the opportunity to work with. I can always reach him, whether by text or phone he always kept me updated on whatever was being done, and worked hand in hand in helping to reach our gold. I respect that Joe is a hard worker and very easy to communicate with. I look forward to working with him again.”
“I had such a great time working with Chris at Pacific Bay Lending. I had many issues with closing in Washington with other lenders and Chris was able to get me through the process and now I am sitting comfortable and happy in my own condo. I couldn’t ask for a more efficient and pleasant experience!
Thank you!”
“Going with Dane for my mortgage was the best decision I could have made.
I live out of state and travel for work often but Dane kept seamless communication with me across all time zones.
He made a relationship with my realtor and they worked together to get me my dream house at a price great for me. Dane was super knowledgeable on VA and conventional loans and was able to advise on the best one to go with. He’s very trustworthy and kind and I could not recommend him enough”
9AM - 5:30PM
338 Kamokila Blvd Ste 106, Kapolei
Mortgage Lenders
“Needed to get form notarized for my child's Driver's Ed course and was able to walk in and get it accomplished right before closing, folks there were very helpful.”
“I've been with HawaiiUSAFCU for just about 20yrs now and I never encountered any bad experiences. No matter how many new representatives I've come across, both @ Waipahu & Kapolei branches, everyone has a positive attitude and are willing to help me or direct me to who or how I can get the help that I need.”
“I been banking with America Savings for over 20 years. They been really good bank and they have extended hours for customers. It makes easy for me to bank with them. Also they have great customer service departments. I like this particular Branch because branch manager appreciates your business. I believe sometime doing just little thing for customers can win them over. It's about trusting your customers and helping them. Gail give excellent service and her teller follows her work ethic. I wish there is more manager like Gail. Thank you for your help..”
“Family has business with them. Friends worked for them. There ATM was easy to use for what I needed it for, checking balance and withdrawal. The only thing is,, unless I missed it, is the money denominator, it only dispense $20, no option to request larger bills, like $50 or $100, carrying a wad of money on a large withdrawal is unsettling for female, older and are not able to have someone accompany you for safety reasons. I know there are other options, but sometimes you don't have a choice...sharing.”
“I've been a member of Hawaii USA FCU for the past 12+ years now and have always been happy with their services. I do majority of my in person banking here at the Waipahu location, as I used to live/work in the Kunia area. The tellers are always friendly and do their job efficiently. I have had to work with loan officers a few times and they are also very efficient and professional. The only junky parts are that the current/newer location is smaller and can get crowded as they usually have 2-4 tellers working at a time. The parking lot can also get crowded, but luckily it is a section of Waipahu Town Center and you can park further near Longs or Seafood City and walk over. All of those things are out of their control so I didn't feel the need to deduct any stars from my review. I recommend Hawaii USA FCU and this branch in particular for your banking needs.”
“Just finished getting a loan and opening a new checking account with Dante' in and out of there in less than 30 minutes. Thank you again Dante' for the excellent service. Highly recommend this location.”
“Always friendly tellers and helpful staffI've gotten legal documents notarized & as a member, it's free. I've made cashier checks, and as a member, 1 per day is free. There are financial advisors available to guide you through IRA accounts, etc. Safety deposit boxes are also available.I love banking here and often do business weekly.”
9AM - 5:30PM
4256 Radford Dr, Honolulu
Mortgage Lenders
“My visit & review was originally posted in Autumn of 2022.
My reviews have since disappeared; here is that review redux:
Came here today to replace my debit card & get some advice on a suspected fraudulent check I had received in the mail. Belen, the young lady behind the glass, was very helpful, patient, & communicated consistently clear with me.
Belen is a star!
Thanks for your time.”
“I needed to open a new checking and savings account. I did not make an appointment, but they were able to quickly find someone to help me. Nina was amazing! She was very friendly and pleasant to talk to. Despite me having done my research already, she made sure I knew what was included to ensure it was what I wanted.I've been to this location a few times to deposit for others, and never had any issues with wait time and unfriendly tellers.”
“Thank you to Joshua, who immediately greeted me as I approached the counter. He was very friendly & professional. This young man was very courteous & demonstrated himself in a professional manner. He diligently processed all my transactions. Joshua, was very well dressed. He politely asked, how was my day. Joshua, showed great customer service. As a manager, he has great potential. He is definitely a asset to this location. Congratulations Joshua, continue to grow. I see a bright future ahead of you. I will definitely recommend this establishment to all my family & friends.”
“This is the place my family does it's banking. I can't complain. I usually come early before the lunch hour to avoid the lines that form during lunch and in the afternoon. Staff is usually friendly. Usually we say hi to Eliza when coming here to deposit and what not. Haven't had too much trouble coming here. I wish tellers were more consistent. There are always new faces. There has to be a way to convince people to stick to a job. Not only that, new tellers are nervous so tend to talk story more. I see why the previous reviews talk about the lines being long. Perhaps the proper training on how to move the line will help. The guy in front of me was rolling his eyes as the teller was talking story with a couple. If there is a long line, conversations with customers should be brief. Have consideration for those people waiting for service. Another thing about this place is the parking lot. It needs to be repaved and restripesd. I can barely see the lines in order to park the car.”
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“This is my bank, the staff here are always friendly , happy, quick & efficient. The line here is never long, & if it does have more than 5 people, the staff that handle other guest services will assist you at their desks, which helps get the customers serviced quick. I like that they have multiple branches all over the island. I always recommend this bank.”