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“I've been with HawaiiUSAFCU for just about 20yrs now and I never encountered any bad experiences. No matter how many new representatives I've come across, both @ Waipahu & Kapolei branches, everyone has a positive attitude and are willing to help me or direct me to who or how I can get the help that I need.”
“Family has business with them. Friends worked for them. There ATM was easy to use for what I needed it for, checking balance and withdrawal. The only thing is,, unless I missed it, is the money denominator, it only dispense $20, no option to request larger bills, like $50 or $100, carrying a wad of money on a large withdrawal is unsettling for female, older and are not able to have someone accompany you for safety reasons. I know there are other options, but sometimes you don't have a choice...sharing.”
“I've been a member of Hawaii USA FCU for the past 12+ years now and have always been happy with their services. I do majority of my in person banking here at the Waipahu location, as I used to live/work in the Kunia area. The tellers are always friendly and do their job efficiently. I have had to work with loan officers a few times and they are also very efficient and professional. The only junky parts are that the current/newer location is smaller and can get crowded as they usually have 2-4 tellers working at a time. The parking lot can also get crowded, but luckily it is a section of Waipahu Town Center and you can park further near Longs or Seafood City and walk over. All of those things are out of their control so I didn't feel the need to deduct any stars from my review. I recommend Hawaii USA FCU and this branch in particular for your banking needs.”
“Always friendly tellers and helpful staffI've gotten legal documents notarized & as a member, it's free. I've made cashier checks, and as a member, 1 per day is free. There are financial advisors available to guide you through IRA accounts, etc. Safety deposit boxes are also available.I love banking here and often do business weekly.”
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“This is my bank, the staff here are always friendly , happy, quick & efficient. The line here is never long, & if it does have more than 5 people, the staff that handle other guest services will assist you at their desks, which helps get the customers serviced quick. I like that they have multiple branches all over the island. I always recommend this bank.”