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February 2024 by Popo's Attic D.
These ladies are awesome. Beautiful job on both my Aussie and long haired chihuahua. Best of all my dogs are happy there, not stressed at all and not rushing for the door to leave. That says a lot about the treatment they receive. The prices are very reasonable. The quality of the work is excellent.we will be going back.
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February 2024 by Kelly K
Super great care of my dogs and I love how their hair turned out
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January 2024 by Joshua R.
Been taking my Border Collie and Australian Shepherd to The Groom Room for over 2 years now and I'm always blown away on how awesome and soft they are when they come home. I always get so many compliments while I am walking them on how gorgeous they look. My dogs are both adopted from previous owners and my Border Collie does not like cages. The owner, both new and old, always respected that and always let me walk him back and get him on the table immediately so he doesn't have to go into the holding kennels. He was also pretty aggressive when I first got him. Now he loves all the people that work there and gets supper excited to go and jumps up on the table himself without even being told. I know that when I take my dogs to The Groom Room they will be treated like family. I also love the fact that they are a small local business that passed from mother to daughter. I can't say enough nice things about them.
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January 2024 by Maxxy Prime
I used to love this place but ever since the daughter took over there’s been so many charges added that we didn’t get before aside from the recent price increase. At checkout, she’ll tell us the dogs needed this that and the third, and that we’re being charged for it. She doesn’t call in advance to ask if we want it or if we’re okay with it. She says each of my dogs need a “medicated bath”…… took dogs to the vet who says the rashes are likely from the hair cut/blades and they have no skin issues. Yet here we have a groomer who I’ve asked multiple times to stop giving my dogs medicated anything because they always come back irritated, and she insists that she will continue giving it if she deems it necessary. Seems super money scheming now & prices are never consistent, ever. Don’t ever argue with a customer about what you, a groomer, thinks is best for medicating a dog with anything- that’s not your job. Will not be returning.
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November 2023 by Alex D.
We brought in Rex for complete grooming and we pleased with the result. They were great and the place is clean. Staff were friendly.
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November 2023 by Maggs Vibo
My dog pawsitively loves this caring staff ❤️ She gives two dewclaws up because she hasn't experienced anything ruff. She shares her waggy tails with all her best friends.
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September 2023 by Annie K
My senior dog got her FIRST groom there. At first she was afraid and they treated her very kind and went slowly for her. Now she's a regular. Thanks for the great customer service & treating my senior dog with love.
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April 2023 by Hope B.
Amazing work as always. Done great job trimming my boy and the service was very pleasing. They will ask what kind of service I'd like. If I want a hair trim, the front service will display a chart how short or long I wanted. While being serviced, someone on the phone will call me 30 minutes before my boy is done. Workers there are so nice.
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April 2023 by Veronica Uribe
The Groom Room did an amazing job with my two GSD/Husky mixes! They were very accommodating and the staff was super friendly! I picked up two clean, handsome, and happy boys! Highly recommend!!
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April 2023 by Diane Daproza
Tara is amazing. My husky hates being groomed and she worked with him so well both visits. I was amazed at all she could get done. This is the best groomer on island! Take your furry friend here! Thank you for helping Canaan be his best self Groom Room!
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April 2023 by Jeremy M.
Highly recommend. They treat us like family and make sure our babies get a five star treatment all the time. We have both dogs board with them 2 different occasions and they've always accommodated our requests. Very friendly owner and staff.
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March 2023 by Kisko L.
They did a fantastic job, my dog got the mini spa treatment and still looks perfectly polished and smells great.
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February 2023 by Roselyann Hurd
We get our standard poodle groomed here, we are always satisfied with the quality and service!
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February 2023 by Penny P.
I wish I could give more stars. I've used and recommended the Groom Room for years but it never occurred to me to write a review until today. This is a wonderful business that truly loves and cares for their clients. My 9-year old shihtzu had a very bad cornea scratch and had been stuck wearing a cone for 6 weeks. His vet finally cleared him for a trip to the groomer so I brought him in, dirty, stinky, in his cone and still recovering. I explained that George would need a bit of extra care in handling today and they agreed. They ended up spending hours gently bathing him, very carefully grooming him and in general just pampering him and lavishing love on him. I am so grateful to them for all of the attention they gave him. The pride they take in their work is evident but the love that they showed my pet nearly brought me to tears. His haircut also looks fabulous and his bandana is adorabale :) Thank you!
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February 2023 by Cathy Yokotake
Love love love this place. I've been going to The Groom Room since 2005. The best place to go for your precious fur babies. Tara and her crew are the best here on the west side, just love them.