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February 2024 by Ana Settle
Customer service is superb
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January 2024 by Mike S
I would characterize this shop as premium service for a premium price. There are certainly cheaper options, but they do great work and are very well run. They don't take appointments, but I have had no trouble getting in on the same day as long as I arrived early. I also like that you can bring your own parts or materials (e.g. oil and filter).
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January 2024 by Andrew Choy
Very convenient walk in for Hawaii Safety Inspection. Called the afternoon prior for appointment, receptionist very professional. Arrived first thing next morning, long line, popular service. Again very professional reception, took my info, quoted 45 min, called me half hour later, done. Impressed by safety inspection service, most especially by receptionist by her promptness, smart appearance, and professionalism.
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January 2024 by Gordon Fuentes
Amazing job fast and efficientVery friendly and niceIn n out in no timeGr8 staff keep up the great workWill returnMahaloz??✨??????️
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January 2024 by Johnathan Marcelli
Called last week to schedule a safety inspection - they only take walk-ins 8:00a-3:30p. Show up today to do a walk in at 1:00pm, they stopped at 10am today and gave no reason why. My appointment with satellite city hall is tomorrow to complete registration, and now i have to figure out where takes walk-ins for initial safety inspections. (read: nobody does)Super unprofessional.
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December 2023 by Mike Sev
Found a new and closer place to do my safety. They made the process super quick and easy. Tip: show up before they open near the end of the month
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December 2023 by Michael Sevilla
Found a new and closer place to do my safety. They made the process super quick and easy. Tip: show up before they open near the end of the month
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December 2023 by Beach Cleaner
UPDATE TO RESPOND TO THEIR REPLY:Why don't you folks empty your voice messages? You're the one with attitude bro, just because I complained you don't even answer your phones either? But you want me to keep calling and maybe you folks MIGHT answer?? Seriously, it was a blessing in disguise because I found an awesome Auto Shop that checks then clears their message box, and they actually answer their phones too. Guess what? They been in business at their location 10x as long as you folks, they are busy, I had to wait a week for them to schedule me in but I received really great service from them! Happy Holidays to you anyways, I hope you fix your phone problem (as well as your unprofessional attitude to constructive criticism) ?Called and no answer, their voice message box is "full and cannot record anymore messages". Called again 5 minutes later and still no answer, their voice message box is 'full and cannot record anymore messages". I guess you folks don't want my business.
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December 2023 by Jordi Pla
I was looking for used tires and I’m so glad I found Jeffrey. Very professional and kind. I highly recommend it.
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November 2023 by Jay Copp
This place takes care of its customers. They take the time to explain things. Exlent service with a fair value. They are faimly owned treat you sa family. I have sent all my friends to them.
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October 2023 by Jared Elster
Out of the blue stopped by and they were able to get me and two vehicles in for service within 20 mins. Very responsive and knowledgeable about Hawaii DMV and inspection process. I intend on going back there in the future for other services. Prices were very reasonable for Hawaii.
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September 2023 by Richard Hata
Lately, car shops to me have been lacking In customer service and quality auto service. This is one of the best car service and customer service I’ve experienced for an auto shop thus far. Maile was friendly and very helpful. JR was very knowledgeable and honest with recommendations and service options. I highly recommend checking this place out!Services: Engine repair
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September 2023 by Jesse Wooster
Great place to get your safety. I don't even want to make this review because I don't want more people to know the secret spot! Thank you for taking care of me and my family!
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September 2023 by Derek MacDonald
I called three days in a row to get my vehicle safetied. They said their inspector was out sick for the first two days (this is understandable of course). The person who answered the phone told me to come when they opened the next day and the mechanic would do the inspection. I drove almost an hour and a half from north side of island so I could get there when they opened and they told me that they couldn’t do the inspection because the mechanic was gone too. Didn’t apologize or anything. Just had an ‘oh well!’ attitude.
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September 2023 by Kevin
No complaint here, Just had safety inspection done, (No Appointment)!Made my day, Young lady that checked me in greeted me, told me approx time ( they finished before that).Big Mahalo to the staff....(should have gotten names).
