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December 2023 by Birdie H.
I didn't get the cashiers name & I usually do, especially because she was super kind. But it was late and I wasn't really paying attention. MY BAD GUYS!As for the store... OH MY GOD they're pretty big. Compared to the longs I go to. lol! But they were well stocked and had what I needed. SO 4 STARS FROM ME! I didn't give a 5 because they're located in Ewa Beach which is SUPER FAR AWAY FROM ME. Heh heh! Nothing against Ewa beach, just saying I wish they were near me as well. HeheheI went in around 11pm. They close at 12am. In case some don't know what 12am is, that's MIDNIGHT.So that's a great thing for this location because ALL the other stores are closed much earlier. They have their Christmas items displayed on the floors for this months sales. It was CERY TEMPTING & I know I'll regret it later for not looking around. But, I think I'm good with what I got for now.Looks like the have a lot of great gifts too! You folks should take a look. Well that's all for now. Have a good one and mahalo for readying. A hui hou!!! Happy holidays!
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October 2023 by joanne s.
Edward is awesome, I had a hard week but stayed in his line although there was another register without a wait. He has a great positive attitude. I buy everything online but went in to use a coupon. He found a way to use another coupon and get my 9 dollar macadamia nuts down to .13 and then paid it for me. I didn't know what to say! Great customer service - he should be a manager! Wonderful young man!
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September 2023 by Deenie T.
i love shopping at longs...i kno exactly where everything is... they are convienent for my everyday things i need?!?
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August 2023 by Kevin ..
I visited today between the hours of 8 & 9 PM. I would like to apologize for cutting in line. I did not mean too. My only excuse is that I thought the young, African -American woman in front of me was still waiting for the cashier to get her batteries. I had moved in front with my cart of Pepsi and cookies. I thought the cashier Chantelle had waved me forward but I must have been mistaken. Chantelle was lovely, and quick in scanning my meagre amount of groceries. Luckily I managed to snag the last three cases of Pepsi, because they had a sale on them. 3 for $16. Great deal! ~ Rev. Kevin Baris
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June 2023 by Seana A.
Honestly, nothing really stood out to me at this location. I am used to going to my usual location near home where the staff knows me and will talk story with me. I was in the area and needed some things. The store was clean and I was able to get what I needed and be in and out. The cashier was friendly enough and went over and beyond to help the auntie in front of me. I appreciated watching this. I was in and after my turn. If in the area and you need a couple odds and ends, stop here.
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April 2023 by Lyn R.
I absolutely love this Longs! The workers are always nice and helpful, as well as their pharmacy personnel. Usually fully stocked with sales flyer items. They have water refilling stations as well as machine to clean your water bottles. I also take advantage of their rewards program. Last time I got a $10 coupon. They also carry staple grocery items like garlic, potatoes, carrots, avocados, milk, ice cream, frozen food, bread, a decent frozen selection of plant based items and local favs like Zippy's chili. Overall a great drug store with a little bit of everything. Lots of parking and located on or near bus line. Foodland, Jamba Juice, L&L, Hong Kong Chinese, Genki Sushi and Ramen Ya all located next door.
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October 2022 by Nora M.
Haven't been able to get my prescription filled since September 10th. Customer service has been horrendous. I keep being told false information. Wildly disappointed and ready to switch pharmacies permanently. Already filed a formal complaint.
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September 2022 by Erika H.
Store is fine! Pharmacy department seem to not be on the same page with policies. Really looks like they don't know what they're doing. My boyfriend had a 10AM appointment for a vaccination, after waiting for 20 min she calls the next lady to get her shot but the lady says she came here 10 min. after us and that he should go first. Pharmacist looks at us and says "you guys need to check in at the desk".....when cvs will let you check in via the link on your phone. So the fact that we didn't check in via front desk is no excuse lol. Check in girl tells us we'll have to wait another 15 min or so because she has prior appointments, and then catches an attitude when I tell her we checked in via text link. So you mean you guys are taking appointments that show up late prior to the people that show up on time? It's convenient to go here but it's at a price, subpar quality of service. Ended up waiting a total of 40 min or so.
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July 2022 by Sharon M.
Came in for some sale items. This use to be the Longs that I would visit often but after moving it changed. The employees here are friendly and helpful. I needed something and asked an employee for assistance. She was kind and directed me to the area. They were fully stocked and had a great sale going on. Longs is a great place to shop for your basic needs as well as the weekly sales on a variety of items.
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June 2022 by Rosalie Meneses Oliva
The whole store itself everything you need they have and it’s a good price.
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December 2021 by Geraldine S.
Grew up with Longs and will always support Longs no matter how many drug store will Open in Hawaii. They always have the most friendliest employees for most of their stores but always have great deals and just a great hangout shopping place as well.
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September 2021 by Rhonda M.
I like this Longs. They have the 10 for $10 or single snack items for $1.00 but what separates this place from most is the friendly service. It's not a pleasant experience when you're trying to check out and you can tell the person behind the register absolutely hates their job and doesn't want to engage in customer service. That was not the case with Edward who checked my kids and I out today. I just came in for some cough syrup and snacks and didn't expect anything special. Edward greeted us, scanned the items quickly, gave me some saving tidbits about my receipt and wished us a good day. SUPER PLEASANT. Not very many people are like that anymore and I TRULY appreciate it. Edward should get a promotion. His kindness and efficiency makes this world a better place.
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September 2021 by Ryan H.
Went in for my booster shot under their guidelines on the website that healthcare workers are being taken. Very easy process, just make sure you have your insurance information ready, as they will need it your ID and Vaccination card. Go to the back of the pharmacy for the vaccination, There was a worker right there checking me in, and we go to a small corner with some curtains and they administer the shot. You need to wait there for a few minutes on these chairs in the store, but other than that it was a fast process. All in all, I really thought it was a great process. Not too bad because it's close to my home in Kapolei.
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March 2021 by Carrie Ann L.
Pharmacy Techs and cashiers here at ewa town center are friendly for the most part. Although iy has happened prior to CVS taking over it has been more consistent now that I have not been getting the same manufacturer prescription. Even the numbers on pill does not always match. Per my doctor it should always be the same. You can not play with a patient's prescription.
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December 2020 by Herman Y.
Never been in the Ewa Beach side for a long time. This store is in a little mall area with Foodland and other small shops. The store is like the other ones, organized and busy. When I went, it was not staffed with enough cashiers. There were only 2 cashiers and the lines went to the back of the store. It may have been a one time event. Maybe other times it is okay.