8AM - 5PM
81-6245 Mamalahoa Hwy, Captain Cook“I was having troubles With the scratch plate for my car and I went to pick up some tape or Zips to temporarily fix my plate up. Jay was very helpful in finding those for me, as I’d never been to the store before. Was quick and easy, in and out. Much appreciated! (2 years ago lol) Thanks so much!”
8:30AM - 5:30PM
81-965 Haleki'I St, Kealakekua“Blown out spark plug on the f150 - got us in within a day of explaining the situation. Gave us a timeline and fair price. Kept us informed of the repair/fix and status. Great customer experience here and recommend.”
“Tomas Hunt in Kona set up a test drive for a Suburu Forester we wanted with Jovee Rivera on Hilo side. Jovee was very helpful and showed us, very patiently, all the features of the car. We went for the test drive where both my husband and I drove it. Returning to the dealership, we decided to purchase the car and went in to talk with Jonathan (sorry didn’t get last name) in finance. This went very easy as we were not going to finance but pay upfront. We returned a few days later to pick up car and Jovee helped with all the setups as we were very unfamiliar with this part. Car had been washed with all the stickers neatly removed. Overall we were very satisfied with the dealership and everyone we dealt with.”
7:15AM - 4:30PM
76-6353 Kuakini Hwy, Kailua-Kona“Mahalo to the Service Center, Sierra for getting me the appointment and being so understanding. Paulette you rock for being so knowledgeable of the car and your services, the mechanic that looked at my son's Sentra you rock for providing education on what prob happen! Thank you all for your help today! I appreciate your honesty and great service! We will now be bringing our cars for service to you guys! Your waiting area is so awesome too it feels like home!”
“We had a tire leak and pulled in here, originally thinking we'd ask if he could air up our tire so we could make it to Costco's tire center without having to put on the spare. He gladly filled it up for free. We decided to ask how much it would cost to fix. It was a great price, so we stayed. He took care of it quickly while we talked and laughed, and then he checked the rest of our tires, adding air until they were all equal and topped up. He shared some great snorkeling spots and photos of lava erupting. It's been four days and our tire pressure hasn't dropped at all, and he turned our bummer-of-a-situation around. We enjoyed the experience and are glad we got to meet him!”