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July 2024 by Mad Max
Seems like they only have 2 people working. Zero service.
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July 2024 by Darkmoon808 808
Staff not helpful they give wrong shoes when I request a size or don’t even look for other size.
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January 2024 by Jordan
Super rude staff, never offered to help me. Then when I went to ask for help on a shoe, the lady gave me an attitude when saying they didn’t have those sizes in mens.
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August 2023 by Lake G
This store switched the merchandise I had selected at checkout and refused to exchange it for the shirt I intended to buy. The male clerk was visibly confused during my checkout process which most likely led to this mistake occurring.
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August 2023 by Cindy D.
When we got there they were busy. The staff were friendly and they were very kind. We was able to find my son's 2 pairs of Nike shoe. One of the school we tried looked little funny because in front of the shoe looked dented. So I asked for different pair and this time the shoe had oil marks. So I asked for another pair and each time I asked they were so friendly and very understanding.. They had some sales but not the shoe my son wanted. He was very happy with his shoe. That's all matter's to me. This was good experience for me and my son. The associate hook us up with water proof and cleaner for $5.00 each.. I think that's good deal.. If you are looking for shoe check out this place..
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July 2023 by Sadie
Obvs wrong location, it's inside the mall 2nd floor y'all ^-^ if anyone's wondering.
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November 2022 by Karey Kaimi Correa
Great help great knowledgeable employees and good great choices
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July 2022 by Nelly C.
Because when ur obsessed with shoes... YOU BUY THEM! How crazy am I?! PRETTY MUCH feel like a kid in a candy store. 2018 I done did it. Bought TONS OF SHOES! Tryna make a comeback again this year
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June 2022 by JJ Sparrow
Big selection for kids shoes.
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May 2021 by Raymund M.
Amazing and extremely friendly employees. I highly rate it at Shoe Palace Pearlridge. As soon as you walk through those doors you're greeted by helpful and nice employees. Everything is neat and organised from the shelves to the floors.
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April 2021 by Master O.
Love the fact that every time I come in it is always neat and clean. I don't know how to pronounce his name, but I might've heard Rogan or logan, he made sure I was happy with my purchases and all while helping my indecisive a** he managed to help others out. this guy Denis made sure Logan was okay too, I talked to him for a bit while waiting for my shoes. Very nice people!
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April 2021 by Keandre L.
Great service and such friendly employees! I've been here multiple times and the employees here always make sure everyone in the store is well taken care of. I also noticed they do a great job of keeping the store clean and socially distanced ever since the pandemic started.
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February 2021 by Cheryl White
Quick, friendly service... great selection
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December 2020 by Sheri ..
Ok, so per our receipt, Anicka was our cashier. She forgot to take off the sensor off of a shirt. I get home and was about to wrap it up then I noticed the sensor. I called and guess who answered.. "Anicka". I asked why the sensor is still on cause isn't that one of the first things they do while ringing customers out?!? She goes and tells me "sorry, it must've been so busy at the register." I'm like umm no sis it was just my family at the register and 2 other couples browsing in the store at the time you checked us out so no it was not busy. Now I have to go back to the damn mall for a mistake they made. UNBELIEVABLE! I am pissed.
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October 2020 by Faris A.
Ok this store sometimes actually has some good deals let me just put that out there. The sales representatives are super annoying though. Last month when I went in to see the sales they had, the same sales lady kept saying can I help you every two minutes for like 6 times until I got annoyed and left. When you buy shoes they will ask you around five times to buy shoe cleaners even if you say no from the first time they keep repeating their selves. I do not know if they are paid by commission but they need to get themself together on being good sales representatives that are not super pushy!!
