Shipping Centers in Aiea, HI

“Can't believe I haven't posted a review for this place. Have used them for years to drop off returns to vendors such as Amazon and others who have free returns. They are an authorized UPS Shipping Outlet and just a little a mile from where I live so it's super convenient for me. Latest hours are M-F 10am to 6pm. Sat 9am to 2pm, which is what I believe they've been for at least a couple of years now. Yes this place is really convenient for me but what stands out is the friendly and prompt service. You get greeted when you walk in and helped immediately unless they are already with a customer. I really like that they are consistently VERY quick to assist you, no matter which person is working. Today, I had to be someplace and was in front of their shop two minutes before opening. EXACTLY at 10am the door was unlocked and the OPEN sign lit up. Since I usually take in UPS labeled boxes or packages, they take a look, recognize this, immediately scan the item and ask if I want a receipt (for tracking purposes). The friendly older gentleman has explained the details of their UPS related service, such as the fact that I don't need to print my own shipping label for the type of returns I make. (I do it to speed things up when dropping off.) They also have a few gift items (items vary) which is probably great for folks sending care packages and there's a little extra room in their box. They also have greeting cards, just like the post office. They carry Blue Mountain cards, a higher end upscale card brand - really nice quality cards. Sign outside lists the services they provide. Besides the usual printing, copying, faxing, scanning, and laminating that these types of businesses provide, they also have notary service. I've noted the sign says they make keys, and since I need some every so often, I plan to utilize them. They also make rubber stamps. They also pack items to be shipped and I've seen repeat customers for this service (based on their convo overheard while I waited.) I believe they have another location but I'm only familiar with this one in Aiea on Moanalua Rd across from Waimalu Elementary, and highly recommend them.”

“I enjoy going to this place the staff is super friendly and always ready to help me print out my labels from my phone which I dnt have a clue but no worries they are always will to help you with whatever it is you need ,!!”

“I needed to ship media to someone in Japan. The items were packed into a rather small box which USPS intended to charge an arm and a leg to send. The recipient suggested I use Yamato Transport. For one, I had no idea the Kuroneko service even existed on-island. I called in the morning to inquire about the process since I have always received boxes from Japan but was never on the sending end. Shimizu answered all of my questions and assisted me when I was there. She made what seemed like a difficult process rather simple. The location is easy to find if you're familiar with the Halawa/Red Hill area or use GPS. There are an abundance of warehouses on the road leading to Yamato Transport's location which is at the end on the left-hand side. There are no designated parking spaces exclusive for the business in its shared lot. There is only one way in which is through a door that needs to be opened from the inside after pressing the button for service on the intercom. The box I used was purchased elsewhere but I was told they have select sizes available for $10. I sent my parcel via International TA-Q-BIN Eco which worked out for me since the contents were multiple of the same item. I left the box unsealed so the contents could be verified. You will need to complete data entry on their website in order for your stuff to be sent. While there is an English section on the main Yamato Transport website, the link for the data entry is purely in Japanese. If you're like me and can only read a handful of kanji, an employee will need to help you. I completed it on my smartphone while there. Payment is determined on the method that's selected at the end of the data entry process. My recipient opted to pay for everything, so I selected cash-on-delivery where he will pay the courier when he receives the box. In the end, I didn't have to pay for a thing (besides my box). Not sure if I will ever need to use the service again but it was definitely a good and interesting experience.”

“This came in clutch now I can just drop all my packages off instead of waiting for the truck to come my house. Use the stairs to 2nd floor because elevator takes 5 minutes for come down”

“I’m surprised to see such low ratings, but seems to be in part due to frustrations with passport service and a particular associate.

The three female associates working here have always been so sweet and patient. The line usually moves fast.

My only issue here had been with the one associate who has been mentioned a few times already in other reviews. I can say I have also experienced this associate’s condescension, which in my cases had to do with my package being too small, as I was told, and then another time my self-printed label being too small. Here I thought I’d be more economical with resources. ??‍♀️ I’d never before been told my items were too small for mailing. Another time I was lectured on what may happen if I was shipping non-media items with a media label, even when I acknowledged I was shipping qualifying items (a bunch of CDs).”