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May 2023 by Evan Meacham
Service was great 12/12
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May 2023 by George Mccabe
Very knowledgeable and easy to work with
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April 2023 by Dave c
First time at JH after many years with TURBOTAX. I think I was over paying with TURBOTAX. Experience with Bill was very positive. I will be back next year definitely. I'm done with TURBOTAX.
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April 2023 by Five Star Systems
Bill was very professional. and a joy to work with. I will see him next year. Eleanora.......
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April 2023 by Mike Joor
Pauline is a great asset to your company. Very professional. Pleasant to talk and very knowledgeable on all of our tax breaks. 10 star for her.
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March 2023 by Carrie Ulufale
I was sad that my regular lady Elizabeth wasn't there this year but Tu took care of me . She was friendly and knowledgeable
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March 2023 by Maricel Agliam
Pauline Mitchel of Jackson Hewitt is the best Tax professional. ❤️
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February 2023 by Maxine J Talamoa
My TP Pauline Mitchell is SUPER Awesome!! Every year she does our taxes & my husband & I are satisfied & grateful for her service. She’s always so welcoming with her bright smile & her spirit is so loving. Good energy & customer service is absolutely unmatchable. Truly thankful & blessed to have her as our Tax Preparer. ♥️
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February 2023 by Jenny Wong
If I could give them zero stars I would, they do not deserve to even get 1 star for the service I got today. I had a 10 am appointment at the Aiea office. Got there early, staff came just before 10 am and opened the office. There was me and another client in the office. She took the other client first which was ok since I had to fill out their form. She came out about 45 minutes later to let me know that it would take a while with her client, so I went to my bank which was downstairs. I got back up there about 11:15 am and there were 2 other clients in the office. The staff got done with her 1st client at about 11:30. She came out and asked if she could take a client that only needed to sign his documents. I was ok with that however what should have been only 30 seconds took over 30 minutes. I informed her eariler that I was on a tight schedule, and she was only concerned about helping her returning client and did not value a new client. I will never do business with Jackson Hewitt Tax service ever and I will make sure all my friends and family don't go there too. They do not care about new clients, only the returning ones. Will look for another tax agency to do my taxes this year.
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February 2023 by Aimee Daoang
We had william reber do our taxes this year he was very patient and very humble such a nice guy thanks william!!!
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February 2023 by Daniel Semisi
My Accountant was awesome! Knowledgeable and experienced! Quick in and out!
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February 2023 by judiene quintanilla
Very fast,Friendly, and Helpful Thank-you Jackson Hewitt
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February 2023 by Brittany G.
Made an appointment with Jackson Hewitt 2 days before I went in online no hassle. I worked with William today and he was very friendly and got my taxes done sufficiently and explained everything I needed to know. He also went into depth on what I could do going forward for me to get a better tax return next year which I appreciated because I don't really know much about these things. The only issue we had was with the computers because it took awhile to retrieve my documents.
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April 2022 by Vladimer Odviar
We often come to see Tu Selu for 30 years and we love her a lot.It’s like seeing your family and for us she is one.Her overall personality, attitude and professionalism are all excellent She is always there to help us by doing her.very best.The Company itself is so fortunate and blessed to have her.The credentials of the company is based on an excellent employee like her.Please continue the good work
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April 2022 by Kristine Tillman
Excellent service. Very knowledgeable. Comfortable office. Pleasant tax expert. A happy customer.
