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January 2020 by Anna L.
After the birth of my son I began experiencing anxiety so I thought it best to seek counseling. Looked around online and this place looked the most promising. It took about two weeks of playing phone tag with them to finally get an appointment. Tuesdays were my best days for it and the next open one they had was on New Years Eve. I thought that was odd but okay, if they're scheduling me it must be fine, right? I even got the reminder text confirming the appointment for that day. So I thought all was good and was looking forward to the appointment. First it was difficult to find and I tried calling to get better directions. Nobody picked up. I finally got there and both doors leading to the second floor of the building they're in were locked. No lights on, no movement, nothing. I tried calling and nobody picked up, so I left. It was disappointing as I was looking forward to getting myself into therapy and getting better. Sucks that they can't even bother to show up or reschedule in a timely manner. The cherry on top was that I got a text four days after my appointment saying it was cancelled and will be rescheduled. Like thanks for letting me know now.
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April 2019 by Starr S.
Fantastic staff. Convenient location. Mary Elizabeth gets it. They're nonjudgmental. If you're thinking about helping yourself, choose this place. Give it a shot. I've been in counseling for years and it's time to break the stigma about it. Give yourself the shot you deserve.
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May 2018 by Ngan S.
We've been going to FMS Hawaii for the last 3 ish years for taxing needs & I'll admit I've been a little selfish in not writing this review because I don't want them to get busy. Busy = no appointment for me. Regardless if I write this review or not, word of mouth has them extremely busy...for the last 20+ years. Appointments can be made by calling their appointment line (number listed on yelp) & someone will assist you. Use the address provided on Yelp and or the address they'll provide when making your appt. I assumed by typing in FMS Hawaii into google maps it'll take me there, but the address on google maps is at their OLD LOCATION. Don't use it, you'll get lost. We love Pinky and Melinda, mother daughter dream team. They're knowledgeable & extremely good at what they do. Seeing them is like seeing a relative....once a year. Parking lot is private and right in front of their storefront. Sometimes it's crowded, sometimes it isn't. Hit or miss. I love that they don't mind answering questions & if there's issues, they'll follow up via email or call. Our taxes are definitely in good hands.
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March 2018 by Joray N.
I would highly recommend Natalia. My fiancé & I went to her for premarital counseling & she is super sweet yet very straight forward. She has helped salvage the relationship between my fiancé & I by giving us Godly & non-biased guidance. Don't be afraid if you're not a Christian because she can definitely push u into the right path regardless of your religious choice simply because of the awesome counselor she is. She's available weekly & very easy to communicate with, in and outside of session.
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February 2018 by Enrique D.
Tax specialist for all your tax needs. I have been going to them for many years, and always do an excellent job. Very knowledgeable, and highly recommended to friends and relatives. Best to make a appointment ahead of time, so get there early cause of limited parking.
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February 2018 by Susan Arquines
Very thorough explaining the process. Very friendly, honest and reliable. Gloria cares so much of her clients. Hope you don't retire soon. See you next year. Thank for all your help.
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April 2017 by Joli K.
I have been going to FMS for the last 14+ years. Gemma is my lifesaver when it comes to taxes. She knows all the deductions that I should be filing for. The fee is definitely worth my return. Thanks Gemma!!
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April 2017 by Briana C.
Very happy with the service provided by Jaime Puesta at FMS Hawaii. I was referred by a friend to see another person there but she was fully booked and I did not have an appointment. The front desk worker let me know that Jaime was also very good and he would be able to assist me when he was through with his client. Jaime saw me in between his appointments. He was very thorough and detailed, asked many questions to ensure that we fully maximized our return. Although he had another client waiting, I did not feel that he was cutting corners to push us through. The fee was cheaper than I had expected it to be, especially when compared to other tax companies. Parking was not the greatest though. We got lucky and found a stall in front of the business. But it's very limited. Otherwise, we were pleased and will probably be back next year.
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February 2016 by T K T.
I've been doing my taxes with FMS Hawaii since 2008. Iv'e never had a problem in the past, despite the warnings I've been getting from fellow co-workers, in regards to audits and other isssues. Long story short, I just recenlty got audited for 3 years from the IRS for 2012-2014...it was with surprisingly dissappointment, I found out a lot of careless errors throughout the years and had to back pay a hefty amount. I don't even know where to begin with the mistakes that were made, so I'll save my energy and not go there. Not to mention there were mistakes done in regards to my late mothers taxes in which we had to owe. Later to find out, from the Federal government, that "THEY" owed us money. Unfortunately, I will not take my business back to FMS, Hawaii and will make sure fellow co-workers, family and friends are aware as well. Its just not worth the time, effort and money again. If you want things done the "Right" way, I would suggest somewhere else. I just recently heard a radio promo for FMS, Hawaii, targeting the Filipono community for higher returns and language speaking. My reply to that particular radio promotion......."Very Interesting." #NuffSaid #NeverAgain #YouGotYourWarning #Beware
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February 2016 by Janelle D.
My husband & I love coming here because the employees here know what they're doing! We have never run into any problems coming here & I think we will continue to come here to do our taxes. Thank you FMS HAWAII!
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January 2016 by Ben J.
2178 north king street is the new address, Google has old address, Melinda is the bombdigity! She works magic! Never going anywhere else ever!! Thank you sooooo much!!!
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July 2014 by Jeremy H.
The problem was found and ammended. The error was on my tax form it was filled out incorrectly IRS caught it. What a hassle to do this to take time off work and drive back and forth thru traffic. There should have been a quality assurance review done to prevent this kind of mistakes from happening. The senior staff were kind enough to review and ammend my tax. I am now waiting for IRS to send me an all clear in the mail....
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March 2014 by kaiaka H.
Office is right across from Ferrington high school. Building is very old and parking garage ids really tight. Not sure if they are renovating bet I saw boxes on garage that were labeled "need to shred". Seemed pretty busy. Price wise...the same as H&R Block? Your wouldn't know what you have to pay them till the end since its computer generated based on what kind of forms were used. Got in and out on an hour. Well be back next year.