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January 2024 by Carrie Ann Baltazar
Unapproachable. Unprofessional violent Yvonne. I usually love coming to this location, very convenient. Today I was shocked at how harshly Yvonne spoke down to me. I've never experienced a violent employee
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November 2023 by Sadie K.
This is one of the worse longs store on island. Employees there are not customer friendly at all. They could care less if you're looking for something. All they care about is stocking & ignoring customers. I was just there and asked if they still had a sale item on floor & she was walking towards the back thinking she's going to show me where it's located but she starts walking toward the back which is the warehouse and leaves me waiting. Frustrated I just walked away and found the item myself. This just shows how customer service is lost & long gone.
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October 2023 by Juliana A.
I've been going to this Longs for many years and most of my visits were pleasant. There was just one time when I had to wait for almost one hour for someone to help me find an item in the first aid section. The pharmacy clerk was so nice and paged for someone to help. I waited and waited. The pharmacy clerk was so nice and said that someone should be coming to help me soon. After waiting for a long long time, someone came out from the back and I told her I've been waiting a long time. She said she didn't hear the page then proceeded to help me find what I was looking for. The rest of my other visits to the store were very pleasant. Someone would always ask me if I needed help, and at times someone would help me put cases of water into my shopping cart. The cashiers are awesome. They are always so helpful, friendly, efficient, and make sure I get the best possible deal, checking to see that I use all the rewards I've earned. This Longs branch has overall outstanding customer service. I've told the cashiers many times that they are the BEST of all the Longs cashiers. I've told my family and friends how grateful I am to have a place to shop where I feel getting the best deals and best service.
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September 2023 by Thu N.
To JASON (store manager) please read! I went to your store today to grab some stuffs with my husband. When we went to the self check out station, the lady at the self check out (black hair, wearing glasses) was rude to us and the most unprofessional customer service staff I ever seen in my life! I paid for my Kiss lashes, I took it out from the rack because no one show up to help me take it out and my time is valuable! And I pay for it, so its my stuff anyway! After I checked out, the lady talked to my husband like we stealing or some shit. She was like: "Oh I know nobody helps you right away but you should stay there and wait! You are not allow to take it out yourself!" Excuse me! What sign in you guys store say that sentence!?? And why should she talked to us with attitude bitch face about the item that I purchased already?! I don't understand at all! And she kept argued back and ford with my husband which he tried to explained about the small item that we PAID for it already! This is so stupid and does not make any sense to me and wasting my time! I went to all of the Long Drugs store on this island and I did that all the time! No one ever talk to me like that or tell me to do this and that like this lady! I don't know why she works in customer service anyway if she doesn't respect customers and know how to talk! Please talk to her and train your employees again Jason!!! Thanks!
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September 2023 by Birdie “Nt BiRdZ” Holt
I’ll just say that this was a great location & the employees here are very nice! All of them including the managers, cashiers, and the pharmacy.They sell out of their things quickly too! Their Sunday sales are what they’re famous for. And the first Sunday of the month is the most busiest! So, get there before it’s all gone and you’ll have to wait for them to restock.
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September 2023 by Brando
Kalei at the self checkout was very friendly and super helpful, much appreciated! ❤️ ???
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August 2023 by Deanna Adams
I’m giving the store a 3 because the store itself isn’t bad. Employees are friendly and never had an issue with the pharmacy. However, the smell in the store is horrible. It smells like spoiled milk. It doesn’t matter when I go in it always smells awful. My 9 year old daughter almost threw up because of how awful it smells in there.
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April 2023 by Matthew
Terrible customer service - treated like herded cattle. Company grew too big to take care of their customers. ???Go somewhere else if you want to be treated like a human
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April 2023 by Johanna Char
Longs Pc is the best location to shop because this store is organized, products are always stocked and I have no issue finding what I need in a timely manner. So I’m in and out of the store quickly.
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March 2023 by Geena W.
Current NP at the minute clinic is horrible. She gave me a $1k prescription that my medical doesn't cover. What a waste of my time and money to be there.
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March 2023 by Mari T.
Tried to just get a small bag of CVS brand cough drops like I always get. They didn't even have a tag for them on the shelf and all I saw was the name brand Hall's ones (30 for $3.29) or the CVS ones (160 for $6.49). I will be good for the next 10 years with that many cough drops, but I could not bring myself to spend almost 3 times as much for name brand. Hopefully they will bring back the regular sized store brand ones.
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February 2023 by Bobi Olmos Arnold
Clean spacious store with a good selection of items for purchase. Easy self-ck out and staff right there to assist. Like this Longs a lot
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October 2022 by Victoria Boyce
The employees ESPECIALLY the manager have no professionalism, they do not take any responsibility for the mistakes they make, they are not ethical in their practices, and they do not display any caring attitude with any of their patients or employees. They will also treat anyone with a neurological disability with absolutely no respect, or kindness. This is the worst pharmacy I have ever been to, and I suggest avoiding them.
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October 2022 by Shavanna Mahoe
Not understanding
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June 2022 by Birdie H.
Pharamacy here NEVER FAILS! Always has the scripts were given and most times they're quick unless they're super busy like today. Then again they did have 10 people in line before me and more coming. Thanks LONGS PEARLRIDGE! My faves!!