-
September 2024 by Trudi Galera
Exceptional service, thoughtful and accommodating! Would definitely recommend the Cutter experience!
-
September 2024 by makayla t
It was a great experience with this dealership and our salesman Paul was a really amazing and great person. Would definitely come back and I recommend this place very highly!
-
September 2024 by Apigal Said
Awesome Customer service, quick on scheduling, feedbacks and communication number one!!!!
-
August 2024 by Supt Lenyee
Awesome!!
-
August 2024 by Christian Cykman
Great place, great people, great experience.
-
August 2024 by Perla K
Service department was great. Everyone was friendly and was in and out way before expected time.
-
August 2024 by Vanessa Salvador
I’m satisfied with the customer service I got at Cutter Ford Aiea. If you’re interested in getting a Bronco or any vehicle there in fact I recommend working with Victor Harris. He went far and beyond and is personable.
-
August 2024 by •.•
Awesome experience with great communication thank you so much! Highly recommend!
-
August 2024 by Ginai Music
Cutter Ford in Aiea is my “go-to” for all things Ford. Now that I have found their diamond service rep Kelly Walroth, I am even happier! The service crew is helpful and kind, and the sales team is equally lovely! Yay Victor!!
-
August 2024 by Steve Kaaa
the service dept. was was very helpful. the oil change, computer update, recall and the other services they did was done quickly.
-
August 2024 by Kayla McGowan
I cannot overstate my dissatisfaction with Ford. When your car is broken, you should be able to receive timely and reliable service. It should not take months and a waiting list for a repair. I am so disappointed I cannot even get an appointment at Cutter for my vehicle to be fixed.
-
August 2024 by Jay Mac
Disappointing customer service. I ordered standard parts for installation and was told it would take 4 days. After 10 days with no updates, I called several times but got no response. Despite leaving multiple voicemails, I never heard back from my service representative. Eventually, I discovered some parts were on back order and would take weeks to arrive. I understand that delays happen, but effective communication is essential, especially for my business. If they had informed me of the delay, I could have planned accordingly. Fortunately, the management team was understanding, promptly refunded my deposit, and genuinely understood my frustration.
-
August 2024 by Nancy Krein
I'm delighted to share my positive experience. I took my car in for an issue, and they checked it and solved the problem the same day. Thank you for the exceptional service I received for my car. From start to finish, my experience was outstanding. The team was professional, efficient, and attentive to my needs.
Thank you once again for the great service!
-
August 2024 by Sherrie Rapalee
Great service
-
August 2024 by Manatuaafiaisionavao Ifopo
Service was amazing. Hats off to Brian he was genuinely helpful, knowledgeable and accommodating the job was done quickly. He made sure the process of the vehicle went smoothly. So thank you Brian!!
