-
January 2024 by Lorina Ayala
Kitchen tables and chairs
-
December 2023 by Sonja W.
Purchased my Christmas tree at a fantastic price. Fresh too. Even helped me carry to the car.
-
December 2023 by Christina Malena
They have a ton of stuff, and are very competitively priced, or cheaper than the big box stores! Small plant section at this location though.
-
December 2023 by Douglas Awana
10 customers in line to pay, only one register open.
-
November 2023 by Nonya B.
Came here to buy a Christmas tree because they had a sale, Ryan who work here is vey helpful and friendly, he helped me with my tree and even took the extra time to get some new ones out in the back.
-
November 2023 by Yolande Fong
Bought a 5 tier ladder book case and had my handyman put it together. It took a while to put together and we ended up w
-
October 2023 by Lisa A.
I think we sometimes are too fast to go to the big box stores before checking out our local stores which is sad. Ms. Fa at the Aiea City Mill and Ms Tui at the Ewa Beach City Mill worked together to get me the most stable and best dressers and desk. I am so amazed and impressed. Im not sure people are aware the City Mill workers will put these items together for you and they have better knowledge than us sometimes. They also offer delivery which was amazing. I feel they offer furniture in our price range and also fit better in our homes. These two ladies show us we should all buy local. City Mill have very good prices sometimes it might surprise you check there first before going to others. I 100% support City Mill
-
September 2023 by Deez J.
This review is long overdue. I try to shop local and City Mill is one of the merchants on my list . It was nice to be in the store for less than 5 minutes when a sales associate named Helen approached to ask if I needed help. She was quite knowledgeable regarding my situation about sinks and rusts. Helen led me to an aisle and recommend a product that she said City Mill may have stopped carrying. When she couldn't find it on the shelf, Helen recommended something else and asked what I had been using. When I gave her the product's name, she informed me that it wasn't appropriate and briefly explained why. Helen also gave me tips about rust and how to apply the product she suggested. It was a satisfying experience that day being asked if I needed help. In addition, I had called City Mill one day to ask if they had a particular shower faucet in stock. Helen was the one who answered the phone and went to check availability. When she returned after putting me on hold, she assured me that the faucets were in stock and that she could bring it to the front register since I told her I'd be right there. She said, that way, I won't have to look around the store for it when I arrive. It was a nice change of pace to be asked if I needed help and to receive the attentive and concerned customer care I experienced from Helen. I'm usually the one who walks around the store looking for someone to help me. When I do find someone, they're busy with other responsibilities. If I'm "desperate", I'll interrupt a sales associate to ask for help. Shantel is one of them whom I've asked during several visits. She stops what she's doing to assist me and never looks annoyed for being interrupted. She is patient, friendly and asks if I need anything else. She's been the person whom I've seen around most in the store. With the effects of the Pandemic, it's understandable that staffing shortage is an obstacle almost everywhere. Checkout is always a positive experience at City Mill. Cashiers Kathy and Teri have been present the past few times I was there - always pleasant and cordial too! One thing I miss at Aiea City Mill are those "mini aisles " that were located straight ahead when you walked in. Someone was always browsing at the variety of items on those racks. It would either be the first or last place I headed for. I can still picture it... was my highlight at Aiea City Mill.
-
August 2023 by Bruce I.
Great customer service! I had an issue with a purchased item, and they took care of it right away, to my satisfaction! Thank you!
-
June 2023 by CW NEHC
Found what I needed, and at a lower price than HD.
-
June 2023 by CW Chen
Found what I needed, and at a lower price than HD.
-
May 2023 by RTB 03
I was looking for some bolts, and Keiko was very pleasant and helpful.Thank you
-
March 2023 by Susan B.
My trip to City Mill in Aiea two days on different days this past week. My first trip was to get some curtain hooks in which they had it in stock. My second trip I need more curtain hooks. At the same time I went to the aisle to look at cement but I had no idea what to get. I was about to leave when I saw a staff standing inside of the paint counter. She kindly assisted me walked to the aisle explaining on what I should get. May I say her warmth and smile her knowledge of the products I was able to get the item she suggested for my first start of DIY. I sincerely hope City Mill acknowledges her excellent care for her clientele especially a Kupuna who at times have no idea what to get. Her name is Shantel (I hope I got the spelling right). She was understanding and patient with me. As a female Kupuna going into a hardware store I feel at times intimidated not knowing on how to describe on what I should get. The City Mill store I feel that are very helpful and comfortable going to is the Aiea Store. My choice will be Hawai'i kai and Nimitz shop
-
January 2023 by David waldren
Love City Mill. Always helpful staff! You will not find this at big box store!
-
November 2022 by Tony Wenz
Helpful staff took us straight to the item we needed. Handy location for us.
