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April 2024 by Gaby Lucia
Great experience selling car before moving off-island. Carlos and Lorena made everything quick, painless, and easy! Appreciated his detailed explanation on appraisal. They provided excellent communication setting up the appointment and accommodating our schedules. Carlos worked to provide a fair offer we were all happy with. Would definitely recommend to others needing to sell their car!
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April 2024 by Jenna Patague
I am extremely impressed by the professionalism from Carlos & Lorena! They helped me through the entire process of selling my car and also made sure to follow up with any discrepancies or questions I had after. Mahalo piha to Carlos & his team!
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April 2024 by Stephen Whalen (Na7ure)
EDIT: Use these guys. They saw my mistake and were very pleasant on helping me get it fixed
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March 2024 by David LaSala
Carlos was great to work with, very fair and accommodating, made the entire process of selling our car prior to moving very easy. Thank you once again!
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February 2024 by Ace Olszowka
We had had a great experience with Carlos selling a car that we had an instant cash offer on from Edmund's, the entire transaction was painless and happened in less than a hour on a Saturday! He was even kind enough to get us a Lyft to the other side of the Island. 100% Recommend for anyone who needs to sell a car!
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November 2023 by Peter Melendez
This business is very interpersonal, gives great customer service, and lets you know all the options.
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October 2023 by Adriana V.
Took my car in to sell with honesty due to financial situation I was expecting to get a high value of what I wanted in my 2016 Mazda CX-9 TOURING, but Mark was able to help me understand the value of a person's car and what has to go through if they purchased it and do some touches on the car that needs repairs in order to sell to another person, he also explained very well the difference of KBB and they're end of car resell values and totally make sense we both came to a good deal and shook on it I want to thank you Mark it helped my family and I in our bind financially he valued our personal issues by lending an ear and hearing our troubles financially.Mahalo
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October 2023 by Nu Jahat J.
We had a great experience. At that time we are completely new in Hawaii and having hard time to understand everything as we came from a different country (so everything actually differnt) but they are very generous with us, help us throughout the process.
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September 2023 by mark d.
I've updated my review based on the owners response. Everything included on my initial review is objective. My recommendation to others is to work with a dealership directly when trying to sell. The service was fast. The value was low and left me feeling regretful.
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September 2023 by Nathan
Terrible experience, the dude here is a low baller and a scammer. I was low balled and he changed the pay out price. The dude is a scammer that says he likes to help the military but will screw you over.
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September 2023 by Sek ling Chen
Unprofessional, Don’t waste your time
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September 2023 by Raymond DePalma
Underwhelmed. Nothing to do with price more to do with lackluster preparation…asked all the same questions that were provided in the online submission.
Can only make first impression once. Moving on.
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September 2023 by Nida Ramos
Awesome and highly recommended Carlos is the best thank you so much for all the help you provided, very knowledgeable and excellence customer service. Very nice person?
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August 2023 by Katie Williams
Carlos was great to work with as I sold my vehicle. Very straightforward, great communication, and fair pricing. I felt more comfortable here than with other dealerships I have worked with in the past, and I would recommend Carmark for anyone looking to get a car off their hands.
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July 2023 by Rhonda M.
Finding Carlos was truly a Godsend and our family is so thankful for the AMAZING service he and his lovely wife provided. From the first handshake all the way to the end of the deal, Carlos was a man of integrity and pleasant professionalism. Toyotas and Hondas hold their value better than any other brand (I process total losses as a part of my job for an auto insurance company) and it's my professional opinion that we were given a fair deal on our 2017 4Runner. This was the fastest, easiest transaction I've EVER had in selling a car. Carlos came to meet us, checked the car out and made an offer. We countered. He agreed and cut us a check. He even explained how the banks put a hold on big checks. Just really nice people to talk story and do business with. Our 4Runner wasn't the prettiest but she is a good, SAFE, SUV and I pray whoever has it next is always protected. I absolutely recommend contacting Carlos to sell your car!