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March 2024 by Lou C.
I was here last month during my trip to the island. I know for the fact that 7-Eleven Hawaii never fails me. My friend who lives in Aiea brought me and a friend from the mainland here because we were on our way to Keaīwa Heiau State Recreation Area. Having three hungry men raging through the store to find ono snacks for the trip. Initially, we looked at the packaged snacks on the shelves. As soon as I discovered the refrigerator for the microwaveable bentos, we all wanted something with proteins. Heating instruction was on each package. Hehe. I thought about buying a dozen of those and taking them with me for airplane food. But I changed my mind. I also bought my favorite manapua and pork hash from the steamer. Those were my must-haves whenever I went to 7-Eleven Hawaii. Cashier was friendly enough, knowing couple of us were not locals. Therefore, service was pleasant. Each of us was happy to call it "Breakfast on the go" at a local store. Aloha!
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January 2024 by Raymond M.
How many long does a hot dog have to sit in there to die a second time. Seriously, tired of this kinda stuff from this location. Best part...hot dog was cold...smdh
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December 2023 by Deez J.
This 7-Eleven stands out the most in my mind. I wanted to get the fried rice which was in the chilled section. I asked the ckerk if that's the only one there is. To my surprise, she asked if I wanted her to microwave it for me. That was really nice of her. I haven't forgotten that gesture.
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July 2023 by Skyaloha
The parking is always the problems! No customer service at all. Not even say hi, hello or thank you after paid items.. Worst experience to this store..
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January 2023 by Shay H.
It's crazy that you can be over 21 but still have a vertical ID (DMV been behind since covid) and it's not valid to buy liquor or other items. If they take the time to scan it or look at the DOB it will clearly say I'm the legal age. I just turned 21 a month ago and didn't get my horizontal ID yet. It's kinda ridiculous cause I can go to a bar, a casino in Vegas, etc and as long as I'm the legal age. Didn't matter whether my ID was vertical or horizontal. If that's the policy or the rule they have to follow then they should have a sign that states that. When I went there was no sign! All it says was "you must be 21 or older" Very disappointing!
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July 2022 by Cheryl V.
I guess if it's not there it's not there. I figured I'd ask the associate if there was Decaf coffee and the lady Velma? Looked at me like I was d*** and said umm idk let's look. She looked At the coffee pots and said I guess there's none, then said well what did you want me to do? I walked away and said I was just asking there was no need to make me feel stupid. Btw, tell the employees to speak ENGLISH at work I understand Filipino and they're full on talking bad about customers
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November 2021 by Gianni Capasso
Expectations were too high following everyone's 5 star reviews. I ate the food and my mouth still workin. 3 stars to bring the average back.
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August 2021 by Ian D.
So the products are good, anyone who has grown up in Hawaii knows what 7-11 has, but the person who checked me out had the rudest, most vile personality. His name is Brenden and works at the Aiea location. He had looked pissed off and when I asked him how his night was going, he said, "******* s***** I asked him if he enjoyed working here and he replied, "**** no, I've taken so much b******* the last two years, f*** this place." I understand being upset working in customer service, but that's no way to talk to a paying customer. My honest opinion is he shouldn't be at the register, his personality and remarks will cause more problems than he's worth.
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November 2020 by Harold Roylo
Not bad the food broke da' mouth
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March 2020 by psy101514
It's conveniently located where you can grab a snack or a drink on your way to work or after going to Aiea Loop Trail. Like all 7-Eleven, drinks, slurpies, chips, bentos, Manapua, etc is always available for purchase. There is even a gas station if you need gas right away.
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February 2020 by Jerrald H.
Busy location in the morning with students, and workers all trying to get breakfast and gas. Part of my morning routine is to get a cup of coffee and pastry. I like the selections of coffee. Always hot and fresh during this time of the day.
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February 2020 by Nic B.
I wish I could give this ZERO stars. I went in the store today to buy nachos. The chili machine was not working. I went to the Sales Associate at the register and said hey there's no chili coming out of the machine. She said with a cocky irritated voice, then it's empty. I said, ok so do you guys only fill it up once a day. She said no, whoever is in charge of it does and I only work at the register. Seriously the worst customer service EVER!!!!
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December 2019 by Leilani A.
I don't think they even deserve a one star. I'm just upset over the party platters. I ordered a spam musubi party platter for my sons school party and I wasn't told that it was gonna be given to be cold. When I showed up to pick up my order which was paid for in advance it was wrapped nice but found out it was cold because they took it out of the icebox. I was rushing and had to have them heat it up because I was gonna bring it to my sons school. Per an employee all party platters are given to customer food because when it's received it's put in the ice box. If I known that prior I wouldn't have ordered from 711 and I will never order from them again party platters anyway. They should advise their customers that.
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January 2019 by Heather S.
I will never go there again. It's bad when the lead associate is rude .. Abigail is her name. As I was walking in the store .. a guy comes up to me and say can I buy him cigarettes.. he don't have ID. I told him no it's illegal... so he went into the store and asked the lead associate can he buy cigarettes.. he only have a picture of his ID on his phone .. she said yea.. hell I wanted to try it .. I told her can I get some cigarettes.. I only have a picture on my phone .. she said no .. I said why .. the guy in front of me did it .. I said is it because I'm black she said no. But u can get your black a** out my store .. then she told me she never seen me before., she know the boy she let use the picture .. mind me I go in the store every morning before work .. she even served me earlier.. long story short. She should be fired for one using a picture on a phone as iD .. and two for being a racist .. who are the people in your neighborhood
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July 2018 by John L.
In the mornings they are so busy I hope they will consider scheduling more workers. It's packed with business men and construction workers all trying to get breakfast coffee and some gas and make it to work on time.