United Bank is a bank that has been proudly serving the middle Georgia markets since 1905. They focus on providing innovative financial products backed by great service. United Bank offers mobile banking apps that allow customers to bank on-the-go, and financial planning services that help them save for retirement. Customers have praised the friendly and outgoing staff at United Bank. One customer had an issue with a mobile deposit that was quickly resolved by Alicia Crook and her supervisor, who were described as awesome and professional. Another customer had a pleasant experience with Ms. Alesha, who was praised for her excellent customer service skills. Kathy Pitts from the Zebulon Branch was also commended for her helpfulness in answering checking questions and assisting with other needs. Alesha in digital banking went above and beyond to ensure that all of a customer's needs were taken care of, and was described as a rockstar for her exceptional customer service.
Love this branch! Wouldn’t have my business if it weren’t for them! Everyone there is friendly and outgoing. Love my local bank!
November 2023
I had an issue with a mobile deposit today and thanks to Alicia Crook and her supervisor it was quickly resolved and my deposit was verified and approved in less than 20 minutes. Alicia you're awesome and I sincerely appreciate your patience and professionalism!
November 2023
My experience today with Ms. Alesha was ever so kind and pleasant! Awesome conversation with excellent customer service skills!
