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March 2024 by Jim and Eva Shaw
Called Travis he was at our home in under 30 minutes. He cleaned the pilot but did not resolve the problem. Notified him of the issue and he advised he would be back on Thursday or Friday haven’t seen or heard from since. Not a good way to treat a cash customer.
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March 2024 by Stephen Decker
Don't know much about them really, but never got back to my dad to fix his fireplace. Troubleshot it and charged for that, but never fixed it. Good luck getting a call back...
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January 2024 by Jeff Reiman
Travis was a professional and the price was reasonable. Work ethic a plus ! Service top notch !
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January 2024 by Steve Sellers
I called today looking for a thermocouple. Before selling me one, they suggested me to try and clean mine first. I did that and it now works great. Thank you for being so honest and helpful
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May 2023 by Stuart Vassey
We heard good things about Travis from multiple sources, but the reality didn't live up to the hype. Scheduling and communication were challenging, but he eventually made it out to our home to provide a quote. He said the job running a new gas line would be tough but doable. Later, he came back to drill through the side of our chimney (step 1), but it turned out his equipment wasn't appropriate for the job. He promised to come back to complete the project with a better drill, but we haven't been able to get in touch with him since then. Seems like Travis might have gotten in over his head, but the least he could have done was say so instead of wasting our time and then ghosting us. I'd recommend using someone else in the area.
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April 2023 by G Shaw
They replaced some gas logs. They relocated a gas line for a heater in my basement. They installed a gas line for a grill. They installed a gas line for a range. They did it all the same day. They were easy to deal with and reasonably priced.
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February 2023 by Ronnie Dyer
Excellent! !In every way from being kind hearted to the best gas stove installers to maintaining gas fireplacesExcellent! Highly recommend
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February 2023 by Chandler Dyer
I tell yall what I appreciated the most about Travis. He wasn't affraid to handle a job for me that was out of the norm. My has line had to be dug in by hand and gosh it was rocky and I have an old 1950s gas stove, and not only did he put the gas line in he helped me get my old stove back to going. He was so knowledgeable and helpful! Can't say enough.and the price was fair!
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February 2023 by Roland Carter
Great people. Showed up as scheduled, extremely professional and knowledgeable. Very reasonable price. Highly recommend The Fireman!
