Jay's Ace Hardware, established in 1992, has been a trusted part of the community, offering great products and friendly service. The store is stocked with popular brands like Craftsman, Clark + Kensington, and Benjamin Moore Paints, along with lumber and building materials, making it a convenient one-stop shop for home improvement needs. Customers frequently praise the helpful and caring staff, who go above and beyond to assist and ensure a positive experience. One memorable story highlights the store's hospitality, where employees showed kindness by providing water, candy, and entertainment to a stranded traveler after a tire blow-out, demonstrating genuine community care. Visitors also enjoy the store’s wide selection of items, often discovering new products they didn't know they needed. While prices tend to be higher than big box stores, many feel the excellent customer service more than makes up for the difference. The staff, including individuals like Bob, are consistently helpful and friendly, creating a welcoming atmosphere. Customers appreciate the store's ability to provide helpful advice and assistance, making each visit pleasant. Overall, Jay's Ace Hardware is known for its caring staff, community spirit, and wide selection, making it a reliable and friendly place for hardware and home improvement needs.
We have been in the area for many years. Jay's has a good selection and okay prices. But, when Hurricane Helene hit, these men opened their doors the first morning, wrote down card numbers, used flashlights to find supplies and did not upcharge. I can't express my gratitude enough.
September 2024
The location lives to their motto. The most helpful hardware man ever. The atmosphere says neighborhood/community.
January 2024
Very friendly, helpful, and many options products to choose from
