-
October 2024 by C
Unbelievable turnover with staff. Current staff have zero customer service skills. They seem annoyed and never smile. I’m sure this a franchise but they can do MUCH BETTER because if it weren’t for us they wouldn’t have a business
-
October 2024 by Gaynelle Khan
Horrible customer service!!!!!
I asked the employee to have the franchise owner to call me and the employee told me NO!!!!!!!
Wrong answer......
I will NEVER come to this location again.
If I could give you a zero stars I would!!!!!!!!
-
September 2024 by Tay Williamson
One of the fastest and nicest UPS I have ever encountered.
-
September 2024 by Tyler Chatham
Both dudes working there were impatient and impersonal. When I was leaving, the man helping me said “have a good one.” I said “appreciate the help, you too” but I guess he didn’t hear me because he yelled back “have a good one!” in an annoyed tone. Other customers were as confused as I was. None of us are excited or want to be at the UPS store lol yall don’t have to make it so hostile
-
August 2024 by megan conn
Terrible customer service
-
August 2024 by April Abernathy
Says the have notary services but their notary is never available, poor guy working there is always by himself
-
July 2024 by Josh Marcinczyk
The cashier was on his phone and not looking at me for the entirety of my checkout. Absolutely horrible customer service and will never go back to this store.
-
June 2024 by Catherine Furlong
I dropped off an Amazon return item and did not get a receipt. The return has not been processed and no one answers the phone at this location! This is the only time I have used this location as it was conveniently located near another errand.
-
April 2024 by Brittney Smith
From the moment I walked through the door. I knew we were not welcome. However, I had I large item to ship and Amazon packages to return. The woman did all she could to not have to ship my item while the other employee sat in his phone. After she stated I would not want it was too expensive, not her call to make, I said I would go somewhere else. I went for a service, and I was willing to pay. Unfortunately, they were unwilling to work.
-
March 2024 by Megan Humphries
Third time I've been to this location in the past few months and they aren't open at 8:30am as advertised. It's 8:47am. Very frustrating as it's the closest one to my house otherwise I'd take my business to a different location.
-
March 2024 by Megan Humphries - ATL Realtor
Third time I've been to this location in the past few months and they aren't open at 8:30am as advertised. It's 8:47am. Very frustrating as it's the closest one to my house otherwise I'd take my business to a different location.
-
March 2024 by Christopher Lopez
Useless individuals working here. I never experienced customer service like this. It was like I was talking to a zombie.
-
February 2024 by behnam1856
The worse ups store you could give your business to. the franchisees and the employees are very rude and have 0 customer service skills. They don’t greet you, rude if you need their help and push you to use the self serve in chaos. Charge you fees that other location do not.
-
February 2024 by Steven McKie
Arrived at 530, closes at 6, employee decided to shut down early and out a note on the door. Also stood inside watching customers try to get in.
-
January 2024 by ARINDAM BISWAS
Went to the store yesterday to get number of things done at the same time including printing, motorizing & mailing a very important package. Ariana was very professional, helpful & kind. Great great service. Thank you very much!!
