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August 2024 by Pam Plott
The UPS employee looked up my address when my phone was not connecting, instead of making me come back. Then she made a box for my items I had to mail out, and I was very pleased with the price! This is the only place I’ll mail from anymore! Convenience A+, Customer Service A+
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June 2024 by Sheila Jean
There is an immediate need for customer service training. The last few trips has been such a horrible experience. The employees choose to print labels and perform other tasks versus providing service to waiting customers; the line was out the door but that didn’t seem to bother them. Unfortunately, the employees at this location do not wear name tags so customers are unable to provide their managers with specific feedback. The service or the lack of service on Friday, May 10th during the 2pm shift was deplorable!
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June 2024 by Cari Hedrick
I really owe that young woman an apology. I came up to ups to return an Amazon. I’ve been up to UPS three times this week and every time it’s been a delay. I had to use the bathroom and I was in a hurry. That is a recipe for disappointment. 13 minutes waiting on a a label just was the last straw on the camels back. It’s my fault. I should have took the time to go to the bathroom at Kroger, and just carved out the 45 minutes for the return. I’ll back tomorrow and I’ll never ask you for a label again. Lesson learned.
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May 2024 by Caroline Veazey
I had a wonderful experience at this UPS store and greatly appreciate their kindness. In a very stressful time for me, I was able to go in and get things printed, notarized, copied, and shipped overnight. They also allowed me space to work on my laptop to finalize paperwork. Very thankful.
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March 2024 by Phillip Ravenscraft
Fast, friendly, helpful service.
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February 2024 by Madison Johnson
They don't answer the phone and their mailbox is always full however the people inside are mostly nice
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January 2024 by Jadella Mickler
The guy who rang me up was truly kind. Showed me a true kindness. It was greatly appreciated by myself. In today’s world, there are not many kindnesses that are truly genuine without any hidden agendas. That Hispanic young guy who rang me up, that’s a very special kind of person. I wish more people were like him.
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January 2024 by Deanna Neisess
Friendly employees even when extremely busy as they always seem to be.
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January 2024 by Joy Wright
Efficient, friendly, personable, and helpful employees
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November 2023 by Porshia Hartel
Manuel was such a big help. I had an odd sized package that was fragile. He took care of the packaging with care was very patient and it was just him and another guy working a very busy shift. He took care of as many people as he could at once paying attention to those who had returns, pick ups etc. to get everyone in and out as quickly as possible. Great customer service!
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November 2023 by Tracy Allen
There is never a notary on site even though they advertise notary services. The owner has two stores and it seems he’s the only notary they have and he’s always at his other store.
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November 2023 by Chrystal Frierson (Chrys)
Dropped off my boxes quickly and was in and out within a minute.
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November 2023 by Robin Sandman
I wish I could give ZERO stars!!! I dropped off a package on Saturday, paid over $30 for a small box that they said would be delivered Monday. The recipient hadn't received it today, Tuesday, so I tracked it and it didn't even leave the store until today! The day after it was supposed to arrive!! And now tracking says Friday!!! It was time sensitive and I am furious. This is OUTRAGEOUS!!!!
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October 2023 by Brian Smith
The employees are nice but the hours are terrible for anyone who’s working wish they would open up earlier or later either would help…..
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October 2023 by Kim Cabak
I don't typically ship large packages across the country, but when I do, I come to THIS UPS. Jabarrie (hope this is the correct spelling!) was at the front helping me out and his customer service was impeccable. He helped find the right size box for both my packages, and even customized the box so it fit my package perfectly. Super friendly and very professional!
