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May 2023 by JCommentary
Went off without a hitch!!!
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August 2022 by Lacey Rogers
I had a guaranteed reservation the vehicle was not there at 7:30 PM 8 o’clock the next morning still not there had to book a U-Haul somewhere else had a $50 guarantee reservation and they did not honor it I get my new U-Haul and I get a message saying that it’s due back two hours before my 24 hour is up if not I’ll be penalized I will get the lesser I could absolutely the worst company I have ever delt with
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August 2021 by Kressa Peterson
I will update my review as this gets resolved. We were moving items from Woodstock to my warehouse in CA. We rented 2 U Haul boxes. We arrived for the first box appointment and we had to wait over 2 hours because the box was not ready. We took box ourselves to our location and filled it up over a few days. We returned first box and picked up a 2nd box expecting first box to be on its way to CA (there was no benefit to shipping the 2 boxes together). In the middle of packing o
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August 2020 by Elliott Wienstroer
I reserved a truck on 7/28 for pickup at 11am on 8/1 and received the confirmation email with the reservation no. and everything. Around 4pm on 7/31, I received a message from a Uhaul rep informing me that the truck I reserved would not be available and I'd be hard-pressed to find one that was. Thanks for last minute notice Uhaul! I WILL NEVER BE USING YOUR MOVING SERVICE AGAIN!!!
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January 2020 by Carl Reeves
I need a truck next day. Truck was available, clean, and got the job done. Used the after hours drop off with no issues. The staff were friendly and responsive.
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May 2019 by Haley Radcliff
Lori and her employees are knowledgeable, informative, and courteous. Will be back!
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September 2018 by Karen Edwards
I have tried to contact Lori Shown (manager) 4 times and she has not returned the first call! The truck broke down and it wasn’t returned for 4 days, then they deducted over $1000. from my account because they didn’t read the notes on file! I need a phone Lori, you should have my #. Karen Pittman
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December 2017 by Michelle Randles
Drive thru lane for drop off service. Friendly, helpful, and professional staff!
