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April 2024 by Laura
Malcom the manager is so nice! His customer service skills are great and he has a great personality for retail! Keep shining bright people notice
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April 2024 by Bali Marley
Stacy is so rude and made my shopping experience terrible !! i am never visiting this store again
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October 2023 by Olivia Z
Okay selection of shoes. Customer service was lacking and disappointing. There weren’t substantial discounts from usual retail prices.
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August 2023 by Omar Santana
Great selection of shoes and great deals on clearance shoes check them out!
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July 2023 by Donnakay.Simone
Beware of credit card scam. I was shopping at the outlet about 1 week ago and my credit card I was using by tapping at the other stores was declined at Steve Madden only. So so I swiped it in the reader and it was declined as well, so I pulled out my debit card and swiped it and it went went through. I then continued shopping at other stores with my credit card and it worked well at the other stores. Fast forward 3 days later I’m getting hit with all these strange online purchases on my debit card, I quickly caught it and froze it. Then the charges on my debit card that were being declined were now being charged to my credit card. I’ve now frozen both, but I still get notified of the attempts. Steve Madden was the only store I had swiped both cards. Buyers beware!
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June 2023 by Cheryl Anderson
Better selection online. Store associates were beyond inattentive. It was like I was invisible. I wonder why...?
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December 2022 by Eryn Peters
Fabulous store, super staff that were very attentive
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December 2022 by Emily Scales
While shopping for a new pair of booties, Caitilyn asked if I needed some help, which I did, and she was just lovely and so helpful! She was showing me different boots and suggesting sizes and really took the time to make sure I was happy with the boots I was buying. Overall, great customer service! Thank you so much for a great experience, Caitilyn.
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December 2022 by Christopher Saldenha
Great selection of shoes. Warm friendly service
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October 2022 by David Gardiner
Honestly thought there'd be more football, but the shoes are great!
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October 2022 by NaTasha Woody-Wideman
Super helpful and great playlist!
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June 2022 by Nook and Cranny Repair-Refinishing-Restoration
It is refreshing to have a customer service representative that goes above and beyond. Skylah at the Steve Madden Woodstock, GA store did just that! She took the time to find an obscure handbag that no one else could/would take the time or effort to look for. She deserves a raise and a promotion! Excellent customer service at this store. Thank you! :) -- Travis and Hillary
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June 2022 by T
Skylah is the best. Thank you for your excellent customer service.
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June 2022 by HlLLARY
Five stars for Skylah!
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May 2022 by L.M. Christian
Favorite shoe of all time..great vibe in the store too..cool! Great prices
