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November 2023 by Nicole Ross
We love Pep Boys for everything on our vehicles! This particular time, we were getting new tires and oil gaskets. They were more than fair on their pricing and customer service was top notch! We have been back several times and will continue to go back. We even moved further away from their facility but make it a point to drive here for our repairs because we know they are a reliable, honest business.
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November 2023 by Rebecca
Bought tires with a road hazard and milage warranty 8months old with less than 16k miles on them and was told that based on the tread my prorated cost would be close to $600 to replace them. Maybe that's a corporate thing , Idk but the other is not. ReD FLAGS... Low tread, and plugged the tire that had a screw close to the sidewall and said it was safe to drive. A couple of days later, car wreck. Called pepboys back to make them aware of the issue and what happened but Drew didn't seem to care and went as far as for hang up on me. When I called back, he finally answered and said it was me. His only care was to hurry and get me off the phone. NO, I'm sorry to hear there was a wreck, injuries, etc... We've spent tons of money here in the past on car repair, tires, etc. NO More.
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October 2023 by Marissa Capizzi
10/10 recommend. I have used multiple times for flat tires and minor body work. Noah was awesome from initial phone call! I called early morning frantic, but was immediately assured with great customer service I could be taken care of and on my way same day. I am busy with work and kids, so being able to call and problems solved with ease is a huge win in my book! The service quality and price is unbeatable!
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October 2023 by Erika Billig
Super easy process and the guys did a great job!! Scheduled online, dropped my truck off, watched the progress on the link I got text, and got called when my truck was ready. Will definitely be using pep boys again!
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October 2023 by Lora C.
Had service at the Holly Springs Pep Boys yesterday. It was a long wait but the results were worth it. And, I can't beat the price anywhere else. My 2007 SUV had several issues that were resolved plus an oil change, tire rotation, and brake inspection. The mechanic was terrific. The young man at the front desk was great too. I've been to all of the locally owned shops over the past 15+years. They overcharge and suggest things I don't need. I'll return to Pep Boys for the next service.
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September 2023 by Aleeia Mager
I needed a tire alignment and after a couple other places questioned my intelligence and took advantage of me and over charge, I settled on this place. The facility was clean and professional. Barry up at the front was super friendly and explained the alignment sheet to me. I definitely recommend
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September 2023 by John Sottano
Mr. Drew from Pep Boys took in my vehicle early this morning and provided swift service by installing new tires. The price was reasonable, the tire quality was top-notch, and the customer service was exceptional. Thank you, Mr. Drew, for going above and beyond!
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September 2023 by travis ray
If you have to wait and schedule your vehicle there's a reason for that, people that do good work are typically busy and these guys do phenomenal work, I had to leave my truck only for 2 days and it had a laundry list of issues, couldn't pass emissions, I was able to pick it back up go straight to the emissions place and it worked great. Owning a business sometimes I don't always have time to deal with vehicle issues. I was able to leave my truck there, tell them what was going, pay an incredibly fair price, and now my truck is running better then the day I bought it. This is the place to go!!!
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September 2023 by Frank M.
We had an excellent experience. Noah who helped me get my tire fixed was a pleasure to work with. He helped us find the tire we needed and kept me up to date on the status. They folks at pep boys got this done within a day and we really grateful for it.Would recommend to anyone looking for a good local shop.
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September 2023 by Justin Johns
Amazing Experience! I was working in the area (1hr from home) my tire developed a large bulge.Stopping to put on my spare, I discovers my car Jack was missing. Called this location asked if I could use a Jack to change it out. They said sure and said to come in. Once I arrived, they offered to put on my spare tire for me.Amazing Customer Service! Noah was awesome! Very friendly and helpful! Even though I do not live in the area. I highly recommend this location! ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Robby L
The guys at Pep Boys did a wonderful job helping me with purchasing and installing new tires. Balancing and alignment was perfectly executed as well. I will definitely be going here from now on for whatever else I need??
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August 2023 by Teresa R.
Not only did they fox my problem but they were very informative and made me feel right at home while I waited . The service they provide is top tier and I would recommend them to all my family as well as friends!!
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August 2023 by morgan pavolony
These gentlemen are the best! Super kind and will explain any problem you have in depth. Very understanding and considerate. Great place to go!
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July 2023 by Allison Bowman
Very appreciative of Drew and his team! I recently bought a car from a dealership and there were a few things wrong with it. The company agreed to pay for the services to be done and directed me to any Pep Boys location. I made an appointment and let the dealership know so that everything could be easily squared away. However, once I arrived, it was a bit difficult and took a while to get them on the phone to approve the work that needed to be done. Drew was very helpful and communicative while trying to get the green light and, once they were able to get started, they finished quickly and did a great job! Very glad to not have to worry about it anymore. Thanks again!!
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July 2023 by Leigh Meyer
Barry at the front desk made me feel confident in him and the shop he was running. He was accommodating, professional, and respectful. He jumped through some hoops for me to be compliant with my warranty. They were jam packed, but worth the wait for the appointment. Hats off to Noah as well. He made sure I understood everything I was paying for. It was a very good experience for me.
