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September 2024 by Kathy Adkins
Very friendly and quickly replaced nose pieces that had fallen off!
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September 2024 by Michael Colletti
The best staff !! Comfortable waiting area can not say enough about them.
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August 2024 by Mama Nagel
This place is the best. I had an emergency and April got me in to see Dr. Patel within an hour. The doctor was very thorough and reassuring and was able to advise me on what was happening with my vision. I have been coming to this location for many years and always receive the best customer service from everyone! Thank you!
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August 2024 by Robert Moran
Thank you, everybody especially you Thomas you guys were all great and very helpful
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August 2024 by Kim Girouard
Prompt ! Quick ! Enjoyed Dr. Patel
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July 2024 by Jeremy Lingefelt
I was suppose to get reading glasses and I went there to pick them up and found out that they were closed and this was during the week without no notice. I have tried getting my money back from this place but they still haven't gotten my money back. So don't do business here because this place is nothing but a con artist and they will screw you over
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July 2024 by Yuri Barba
Excellent costumer service and professional staffs
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May 2024 by Casey
Most people are nice, some are rude and someone ordered my son the wrong classes and won’t fix the problem! He had a pair of black and gray glasses and they ordered him black and pink glasses! They also don’t know how to answer the phone either!
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May 2024 by Angie S
I’ve been coming here with my family for over a decade. They always want to serve and make sure you get what you need. And so friendly!
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September 2023 by Sheila Garcia
Excellent
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September 2023 by Meg Gillentine
Amazing Staff, super helpful. Saved me 150.00 on my contacts. Will always come here. They are THE BEST!!!
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September 2023 by Tammy Cabrera
Cathy is phenomenal at the woodstock location and Dr. Gambo is fabulous
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August 2023 by Brii Brock
Very disappointed and disgusted with the lack of grace and empathy I experienced. I will not recommend this company, especially after reviewing other reviews it shows there is a history and pattern of the staff having a 'Nice/Nasty' attitude toward patrons.After driving, and arriving 15 minutes prior to scheduled appointment time, to the wrong location, in the midst of an active severe thunderstorm with down powerlines and stoplights, strong winds, and heavy rain - my child and I were rudely turned away. Even though the secondary location (3 miles away) stated that "If [I] leave right now, [I] could still be seen".Their lack of communication, awareness, and empathy is disgusting with no regard for my time. Once the other location was on the phone, anyone with eyes could see the heavy gust of winds and slow moving traffick outside of their doors. It could've easily been communicated that it might be best to be rescheduled.1.) Their company needs to update their address(es) with Google maps.2.) They need compassion training.3.) The staff need better communication.First time making an appointment, and the "grace period" was never mentioned. Being so, the skinny old in the face Caucasian lady in the front, stated "Yes, you missed the grace period." And I still had to pull teeth by asking "Well, what's the grace period time?" ...Then had the nerve to say "10 minutes" .. ? It was 6:12pm. Just turning on the minute at that ??? It was comical because she was very serious too. Then had the nerve to follow up with, "And I'm sure the doctor won't see you" ? Well,1.) I didn't inquire.And 2.) Now that she mentioned it, wouldn't GOOD CUSTOMER SERVICE might've stated the exact OPPOSITE? ?I.e. "Per Our policy, we only allow a 10 minute grace period. However, since you were here at the 10 minute mark - Let me see if the doctor will see you" ...You could've even went in the back closet & twirled your thumbs tbh ? What adds insult is the fact she acknowledged she did receive the call from the other location that I was indeed on my way.Funniest thing about the whole ordeal, my 7 year old was standing at the door (not wanting to go in without me) at 6:09pm. Understandably so. They watched me through a window, putting my 2 year old toddler shoes on. Whew!If you didn't want to see me... I mean, I would say she could've JUST SAID THAT! But I'm Sure they don't want a lawsuit so that's why in their culture it's second nature to just be "Nice/Nasty" ??♀️Anywho, DON'T GO THERE!READ THEIR REVIEWS!!They're ghetto & unprofessional ?
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August 2023 by LauraLee Rainey
This office has prompt friendly service. I’ve been here 2X now and have had a good experience both times! Thanks!
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August 2023 by Cristobal Perez
Superb experience. Will definitely be back. Alejandra was very knowledgeable and helpful! Thank you!
