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February 2024 by Amanda Guest
Nicole was my phlebotomist. Very sweet and professional. The gentleman at the front counter could be a bit more personable, but overall, it was a great experience.
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February 2024 by Jacob Henry
Staff working like a nascar pit stop ???2/9/2024 5 star service
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February 2024 by Macy F.
I had an appointment scheduled in to get a drug test done for my employer. the lady at the front desk was very pushy and honestly not the most welcoming person. She called my name once, I stood up and was making eye contact as I approached her. She yelled my name 3 more times as if I wasn't already speed waking to her desk. I approached kindly with a smile and it was just shot down with short and bland responses. Next I followed her back into the room where I followed her directions. I was well aware of what I was walking in to. After my test, she handed me a paper and sent me out the door. This was my first ever drug test so I had no idea when to expect results or what the next steps were. She didn't bother to give me any further info on what to do. I never give reviews, let alone bad ones because I know people have bad days, but a week later I followed up with a phone call asking about results because my employer never got them, nor did I. The lady on the phone was again rude and short with responses. She then hung up on me. understandable that some patients can be rude, but that doesn't make it right to treat everyone with shortness and slight disrespect.
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January 2024 by Spencer Price
Very fast and friendly
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January 2024 by Melanie Cain
Got there on a Friday morning first thing, already w a paid order from Dr. two others checked in at kiosk. I checked in easily while front desk called others over for orders. Thirty minutes start to finish, in & out. No appointment, walk in. Lab tech was nice, front office was nice. It was very cold in lobby but warm in the lab. Informed & kind. Very pleased.
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January 2024 by Nicole Sugrue
Came here this morning for some lab work. And I didn't catch her name.. I just know she told me her middle name was Nicole , and the woman who drew my bloods name was Nicole. Front desk woman was so wonderful and kind, as well as when I went back to have blood drawn by Nicole. I was in and out, seamless process and I had to come here and let it be known how great my experience wAs ????
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January 2024 by Analiese Wrye
Very nice and quick staff that know what they’re doing!
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December 2023 by Trella Whitford
Danielle was super nice and she actually talked me. They took me back quick. Great experience!
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November 2023 by hannah minday
I was running late because of work and they were done for the day. Daniel was so kind and understanding and let me get the lab work done that I needed. She was quick and efficient! She literally made my day, thank you!!
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November 2023 by Jackie S.
Visited here on 11/20 at 130 pm. Checked in and was called up to the front desk, where the girl took my order. She told me to go sit back down and if she needed anything she would call for me. Well, about 10 minutes later she calls me back up, she was polite but her coworker the black lady, was not. The black lady says you probably didn't see it but your order is for Quest Diagnostic, (i didn't but my appointment card was stapled there for my dr n I had just took it off, besides it only read Diagnostic) I'm like oh really and said they told me to goto any lab. She proceeds to say no it's for Quest , so I'm like okay that's fine and ask her do you know where Quest Diagnostic is? She snaps back and says look it up w/a little sarcastic attitude, I had to look around n see who she was talking to. The girl sitting next to her found her slick comment as rude too b/c she looked at her in shock. You could have said anything, you don't know or w/e except what n how you said it. I took my order and left. I'm glad I didn't have to be there to endure the rudeness b/c it would not have been a good day. Labcorp really needs to hire better staff b/c the black lady there is just rude and disrespectful for no reason. She needs to go back for customer service etiquette! Will not ever use Labcorp!
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November 2023 by Julia Harrell
Dropping off labs at the Towne Lake Pkwy location used to be a nightmare! Now it is a dream come true! The staff is SO friendly. And the lights are on and the door is unlocked at 4:25 pm now! I actually look forward to dropping off my patient's labs now! Thank You! Great staff!!!!!
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November 2023 by Errol simms
Unprofessional staff especially the 2 big black women at the front desk they were the worst extremely rude! no respect at all completely disrespectful if i had the choice i would shut this place down to the level of rudeness those 2 women at the front desk had you already go there with your health problem not feeling good they will have you feeling worse! i promise you this is really not a good place to go at all please do not go.
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November 2023 by Caroline Veazey
Great two experiences at this LapCorp location. Front desk staff kind, phlebotomist was excellent. They accommodated a walk-in, which I really appreciated.
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October 2023 by Elaina Wood
Made an appointment online for a glucose test. Showed up with my order. Lady up front said they couldn't do the test. I asked if another Labcorp could and she said no. I went to the Canton labcorp location and was helped, just drive there first and save yourself some time.
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October 2023 by Jackie Sandora
We had a great experience. As a walk-in, I expected a wait, but it was not long. Nicole helped us and was efficient and kind. Sharing because the reviews don’t seem great and that wasn’t our experience!
