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September 2023 by Chef Tiffany
Maybe there are not thousands of reviews because this company takes care of us so well, we have no worries, and forget BUT I used this company last year and called today to set up my next service. I have never seen such great customer service in the auto repair industry! Jay took my call, answered my questions thoroughly, got me a quote AND did some additional research to see if it was the best price and followed up on my email. They take the time to educate you, offered to pick up my car if I needed it and then they do one of the best clean up jobs before giving you your keys back. I don't know about you, I am glad to drive over an over from Carrollton to come see them with my 2021 MINI Sport. Because of their integrity, should I ever need to have it towed, this is where it will go. This should be the standard and not the rare exception. I'm so grateful my MINI group recommended you Jay. I'm a customer for Life and will recommend to anyone. If you don't have a MINI make sure your next one is.
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August 2023 by Jeffrey Daitz
I’m incredibly thankful to Jay at The Lab Autoworks in Woodstock GA. The man has a burning passion for MINI’s. He’s also obsessed with handling every element of repair the absolute right way. I was at a major crossroads with my R56; burnt valves and a whole lot of unknowns. Jay and I discussed every possible scenario: cost, time, labor etc. Today I’m back on the road. I feel like I just drove out of the showroom. I’ve been to many solid shops in the Atlanta area. However, you will not find a more passionate, dedicated, sharp thinking and honest MINI shop owner in this area.Services: Carburetor cleaning
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August 2023 by Johnny Walker
Brought my R55 in for a check engine light. The guys gave me a great assessment and made it easy to understand. 500 miles after repairs and car runs great, much better than all the dealership experiences I’ve had. They have a loyal customer now.
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February 2023 by kim rickert
Amazing detail! I went in for a bumper to bumper. 2 leaks were found that I had no idea about, he sent pics & a very reasonable estimate! Super happy that I now have a trusted mechanic!
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January 2023 by Chance Duman
Did great work on my mini. Was very honest as well. He'll even work with you even if your on a budget. Definitely a true car loving mechanic.
