Johnston & Murphy is known for its exceptional customer service and a wide selection of quality shoes. Customers praise the staff for their honesty and professionalism, with one employee going above and beyond to return lost shoes. The store offers a great collection of both casual and dress shoes, including options in wide widths and quirky styles. Shoppers are often impressed with the deals available, especially for women's shoes. Although some customers found the salespeople a bit overbearing, the overall experience is positive, highlighting the impeccable service and comfortable footwear. Johnston & Murphy stands out as a reliable destination for those seeking stylish and well-made shoes.
Aaron provided absolutely the best customer service as I’ve ever had in a clothing store. As a person that travels a lot, it was the best! I am very impressed. IMPECCABLE Customer Service!
April 2025
Went in looking for loafers and Katie was super welcoming and helped me find the right fit. She also pointed out some of excellent deals on other items.
March 2024
This store always has incredibly helpful staff and a good selection of clothes and shoes.
