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November 2023 by Gregory Masterson
Tyler helped me find exactly what I was looking for today. He went above and beyond to find what I needed. Highly recommend! Well stocked, great service and clean store.
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July 2022 by KEASTON YT
Has the worst experience a few weeks ago with a salesperson named Ashley. She literally jerked pants out of my hand I was giving her. I called her store manager and left a lengthy email at corporate. I've never been so disrespected as a customer. We had no words exchanged before the incident. I was guilty of walking in right before closing. It was a horrible experience I've made myself a promise to not have any interaction with this person again. I'm a long time jcrew customer but refuse to be treated like that. I've moved on from this particular incident. However felt I needed to share my experience with Ashley. The manager of this store was wonderful and professional in trying to calm her down , instead of saying she was sorry she became quite combative.....it was crazy. Anyway her lack of unprofessional etiquette won't hinder me from visiting the store. I feel sorry for her honesty. ?
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June 2022 by Tld 1915
I visited this location on Memorial Day and though they were busy the staff was super friendly and accommodating to any questions. When I got home that afternoon I realized I had forgotten to pickup 2 additional items- upon calling the store the staff quickly helped me over the phone and went the extra mile to ensure I received the products I was interested in without having to go back into the store. Shout out to Kara S for being so polite and helpful over the phone it made my day! Best customer service I’ve received in a while.
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June 2022 by J Perejil
The staff is always very helpful, finding the right style, the right fit, and the right color. There are always friendly and I think the prices are great.
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May 2022 by Herb Busler
We usually don't shop in here but the selection was pretty good and we caught them on a sale. Got a bunch of shirts and shorts. The staff was super friendly.
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May 2022 by Silverfox
Quality clothes, clean store and no long lines at checkout.
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February 2022 by Robert Forrester
Great place for clothes, there was a fantastic sale when I went.
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November 2021 by Sam
Not much different than retail. Good quality though.
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October 2021 by Moonis Lokhandwala
Excellent customer service by Nneka.She was very helpful and polite. Definitely recommended.
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October 2021 by Doug G.
This J.Crew is located in the Outlet Shoppes at Atlanta, which sits just off of 575 in Woodstock. J.Crew has a big portion of our closet already claimed, so naturally when we were looking for casual/sophisticated clothes for an upcoming event, J.Crew was the first place to pop in mind. The store is laid out well, clean, organized and in great shape. This went for the dressing rooms as well. Service was fantastic as upon entry we were greeted and then on the sales floor once we settled into a section, the same gentleman asked could he assist us further. We were looking for a particular size, and while they sadly did not have it, he did go check for us and even have recommendations on like items when it was determined they did not have in stock. This was really my only gripe about the location, out of the 4 things I really liked...they only have one in my size. I ended up scooping them up online, but still... Overall, this J.Crew location is great. The service, cleanliness, options, etc...
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September 2021 by K
I called the store to confirm that there were a particular style of shoe that I was looking for and it was confirmed. When I got there, I looked around and the associate told me the shoes weren’t there and I was misinformed. However, she (Amy) and the manager made it right when I came up to purchase other items that I hadn’t originally come in for. They also took care of me on the backhand side by having the shoes come straight to my house at no charge?? now THAT’S how you take care of your customers. I am so elated and really do appreciate. Will definitely be back.
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August 2021 by Andrea Green
Jamila was absolutely amazing. She took the time to help my college student find the right suit with her patience and great attitude. Offered for us to sign up for a credit card for additional savings too. Honestly, it was an entire perfect experience and mostly thanks to her!!!
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August 2021 by Chas Martin
Easy exchange and purchase of clearance items.
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July 2021 by Gail B.
I love J. Crew. Especially this particular store. Great employees and a good selection of clothing. A young lady named Kaylee helped me and she was just great. Thank you for such a wonderful experience.
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July 2021 by Bob Smith
Lots of pretty stuff, huge mark downs
