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“When I first walked in, I was immediately greeted by a woman who was with other customers. Soon afterward, another associate greeted me and helped me with my purchase and set up my new phone. I wish I could remember his name. I felt welcomed the entire time in this store.”
“I was so impressed with Marcella helping me yesterday! I felt like she had my best interests in mind as she helped me trade in my old devices. One of the devices wasn't ringing up for the quoted trade-in value so Marcella got on the phone with customer service for me and made sure I was going to get the full trade-in value! She even asked the customer service rep to put a remark in the account so I could reference it in the future if there were any problems. Who does that these days?! She didn't have to do it, but she did. It was towards the end of Marcella's shift and she still went above and beyond to take care of my needs. THANK YOU!”
“My router stopped working and I had to go get a replacement from this location. I was in and out of the store in under 5 minutes with a replacement modem. The manager was super helpful and easy to work with.”
Internet Service Providers
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“Jarred Haisten at T Mobile store Woodstock Pkwy was the BEST customer service I have ever had ! He was knowledgeable and very considerate our our needs ! Thank you Jarred for great customer service !!”